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Four Points by Sheraton Nairobi Hurlingham Guest Reviews
4.5/5
Great
42 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(42)
Positive reviews(40)
Reviews with photos/video(2)
Awesome stay(8)
Friendly staff(8)
Delicious breakfast(5)
Negative reviews(2)
Sanjay Kumar
Traditional Queen Room
Checked in Jan 2025
Business travelers
2 Reviews
2.7/5
Posted on Mar 1, 2025
Front desk is crazy and since from start of check in and till checkout they have mess very well and this brand hotel start behaving like 2 star hotel reception or front desk people is useless don’t have words to speak anything
Tayo Alabi
Traditional Queen Room
Checked in Sep 2024
Travel with friends
2 Reviews
4.2/5
Very Good
Posted on Jan 15, 2025
The service at the hotel was fantastic and the staff extremely friendly and professional. Will sadly recommend it to my network and will be happy to stay there again.
Guest User
Traditional Queen Room
Checked in Nov 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jan 17, 2025
Relaxing stay. Food was very good.
Guest User
Traditional Twin Room
Checked in Mar 2024
Business travelers
4 Reviews
4.2/5
Very Good
Posted on May 2, 2024
Great service and kindness of staff.
Great breakfast buffet and rooftop bar.
Vikram Amarnani
Traditional Queen Room
Checked in Jul 2024
Business travelers
23 Reviews
4.5/5
Great
Posted on Sep 13, 2024
stayed due to missed flight. was good
Guest User
Traditional Twin Room
Checked in Nov 2023
Family
4 Reviews
5.0/5
Outstanding
Posted on Jan 2, 2024
Great service, great smile every time
Tulsiani
Traditional Queen Room
Checked in Jun 2022
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jul 8, 2022
My stay at Sheraton Nairobi Hurlingham was great. Distance to the airport was a big factor in choosing this location. Both restaurants in this hotel were amazing. I personally recommend the Chicken Swahili dish at Pablos.
A special mention to a staff from the hotel, Wilson. He was extremely kind and professional and made our stay a memorable one.
Adrian sebastian
Traditional Twin Room
Checked in Nov 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 14, 2023
Goodd
Guest User
Traditional Queen Room
Checked in Jan 2025
Business travelers
17 Reviews
5.0/5
Outstanding
Posted on Feb 23, 2025
It's OK.
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Guest User
Traditional Queen Room
Checked in Jan 2025
Business travelers
30 Reviews
5.0/5
Outstanding
Posted on Feb 22, 2025
The hotel is good, but on the last day, there was a foul smell from the sewer, which was not there before. The breakfast in the hotel is simple but sufficient, a good choice for business trips!
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Anonymous User
Traditional Twin Room
Checked in Oct 2024
Solo travelers
49 Reviews
5.0/5
Outstanding
Posted on Nov 16, 2024
The location of the hotel is very good. There is Carrefour nearby. The staff are also very friendly and recommend this hotel to stay in Nairobi. In addition, the surrounding area of the hotel is also very safe, so there is no need to worry about anything happening.
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Guest User
Traditional Twin Room
Checked in Sep 2024
Travel with friends
1 Reviews
0.5/5
Posted on Nov 10, 2024
It was a very unsatisfactory stay. We arrived at the hotel at around 2pm, and they told us that the room we booked was sold out. They wanted to change hotels. The option they provided us was a hotel with a price of around 400 per room, which was far different from the price of the hotel we booked. We disagreed, and we asked to change to a hotel with a similar price, but they still couldn't coordinate. Finally, at around 5pm, they coordinated two rooms in their own hotel for me. I don't understand why there were no rooms at 2pm. It was just the check-in time, so there shouldn't be no rooms left. It felt like they were oversold. They wanted to change whoever was easier to talk to. If we hadn't insisted, I guess they would have let us stay in a hotel with a price of 400 per room.
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Yiwanzhongdudesuizhipian
Traditional Queen Room
Checked in Aug 2024
Couples
52 Reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
It is in a wealthy area. It is very safe. Taxis are point-to-point. It takes 7 minutes to get to villagemkt by taxi.
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wanghc413
Traditional Twin Room
Checked in Aug 2024
Family
14 Reviews
5.0/5
Outstanding
Posted on Oct 11, 2024
The hotel is located in the Chinese area, clean and has a good breakfast
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Guest User
Traditional Twin Room
Checked in May 2024
Business travelers
3 Reviews
4.0/5
Very Good
Posted on Jul 19, 2024
The bed was soft and comfortable, the breakfast was OK and the environment was nice. The only problem was that the water was yellow and smelled like disinfectant, whether it was flushing the toilet or taking a shower.