Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.6
Service8.6
Cleanliness8.8
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All reviews(87)
Positive reviews(12)
Reviews with photos/video(5)
fmjc
Classic King Room with Citadel View
Stay Date Sep 2024
Solo traveler
1 Reviews
8.0/10
Very Good
Posted on Jan 7, 2025
Great hotel, especially if you’re thinking of visiting Namur!
Breakfast was good, especially with river views!
Guest User
Classic Room, Citadel View-2 Single Beds
Stay Date Jul 2024
Family
1 Reviews
6.5/10
Posted on Aug 16, 2024
We had an incredibly disappointing stay at Mercure Namur from 13 August to 15 August . Our experience was ruined by the inconsiderate behavior of neighboring French guests, who made excessive noise past midnight ( between 12:30 until 4:30 am….)Despite the constant loud music, shouting, and banging on the walls, and slamming the doors etc maybe they lost some money at Casino.
I contacted the front desk , they made noises again after hotel security left. This made it impossible to get a decent night's sleep. We were awaken until 4.30 am .
We expected a peaceful stay, but instead, we spent the night in frustration. I hope by bringing these matters to your attention, similar incidents can be prevented in the future ensuring better restful experience for all guests.
Cometosee
Classic Twin Room with River View
Stay Date Jul 2024
Couple
12 Reviews
10/10
Outstanding
Posted on Aug 3, 2024
Amazing location. Good room view we have. Short walk to the city center. Or just relaxing with river view and great restaurant.
宋爱萍
Privilege King Room with Bathtub and Citadel View
Stay Date May 2023
Couple
39 Reviews
7.5/10
Posted on Jun 28, 2023
Situated at the base of Citadel, the hotel had free parking space. We booked a king room with a bathtub that included. Unfortunately, the water pressure in the bathroom was insufficient, resulting in a limited flow that made the shower experience uncomfortable. Otherwise the room is spacious, with complimentary coffee machine and coffee capsules, check-in and check-out services are efficient. A good stop-over hotel, I would recommend.
didier
Classic King Room with River View
Stay Date Feb 2025
Couple
1 Reviews
8.5/10
Very Good
Posted on Mar 11, 2025
A beautiful spot by the water.
The casino is a great place to relax at the end of the evening.
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nathalie de Rochefort
Classic King Room with Citadel View
Stay Date Nov 2024
Family
2 Reviews
8.5/10
Very Good
Posted on Dec 9, 2024
Nothing to say about the cleanliness. The food at the restaurant La Carte du Roi is excellent. It is better to book to be sure of having a place. The room is very comfortable. It is just a shame that the wellness area is not a little bigger...
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Anonymous User
Junior King Suite With Balneo Bathtub And Citadel Or River View
Stay Date Oct 2023
Other
38 Reviews
10/10
Outstanding
Posted on Nov 7, 2023
It's a new hotel!
Everything is new and the bedding and towels were clean.
The river view was great,
and the bubble spa was great!
But it was a little stuffy because there were no windows.
Since it's next to a casino resort, there are a lot of portable facilities!
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lqkaikai
Classic Twin Room with River View
Stay Date Aug 2023
Traveling with friends
8 Reviews
10/10
Outstanding
Posted on Sep 30, 2023
Excellent experience. The environment is elegant, clean and tidy, and the staff is friendly. Convenient for eating.
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YG-03
Classic King Room with Citadel View
Stay Date Jul 2023
Traveling with friends
16 Reviews
10/10
Outstanding
Posted on Sep 10, 2023
Had a pleasant stay. Close to center, friendly and helpful service.