the check-in process was very uncomfortable and made me feel unsafe. There was no greeting, no looking up from the computer - even tho we waited until she was done - no words, no smile or anything, just like a ghostly stare right through us. We def felt like we were a bother. I said "Hi, we're checking in" and she said "well, of course" and just stared at us. It was plain creepy. Once the check in process was done, she was done with us, no "you're in room blah-blah: or "the elevators are over there" - tho she did mention what time breakfast was served but not where.