Guest User
August 23, 2022
I never like to comment. I really want to complain about this hotel. The location in the city center is easier to find. But I was already very angry when I checked in. The nucleic acid did not exceed 3 days or even 24 hours and was asked to do the nucleic acid. The male waiter at the front desk had a poker face♠️ There was no expression during the whole process. . Okay, let’s do it. This is the first time I’ve ever done paid nucleic acid and it took 12 hours to get the result. When I go back to the hotel, the poker-faced man only needs to see the payment voucher and let me check in. What’s the point of this nucleic acid? significance?
Ok👌 Finally checked in. The hotel facilities should have been renovated for more than 10 years. I think the only thing worth 654 yuan is this location. Others, regardless of the internal facilities, sanitary conditions and service quality, can only be expressed forever. But the location advantage is for us who are self-driving, where to go is not a matter of kicking the accelerator! At this time, I already regretted that I should have listened to my husband when I checked in. Don’t bother to change to another hotel. The next strange experience is still to come...
The next morning, in order to watch the sunrise, I begged my son for a long time to pull him out of the bed. I rushed out to the parking lot at around 5:20, and saw that there were ten thousand cockroaches running wildly, and the car was blocked. I couldn’t drive, so I immediately went to the security guard, and then the security guard went to the front desk. After that, the front desk called an uncle who didn’t look like the lobby manager. At first, I blamed me for using the car the next day. Why didn’t I inform you in advance the day before yesterday? Then I started going crazy Anyway, I couldn’t find anyone on the phone, and they even asked me to move the 7-seater Mercedes-Benz business car in front of me by myself. Fortunately, I didn’t lose my mind to move the car, otherwise the female driver would not drive it. Who owns the car that was hit? The waitress on duty at the front desk looked like I saw a ghost. I couldn’t solve anything. I’ll find the manager for you. Finally, at 5:58, the car moved away. I missed the sunrise and lost my mood. The manager finally came. A man in a dark short-sleeved T-shirt stood in front of me. I said who are you, and he said he was the manager I was looking for. Well, the first time I met the lobby manager, I felt It's a bit like the impression of President Zelinsky in the Russo-Ukrainian War. Shouldn't he be wearing a professional white shirt and suit? Shouldn't he have said: Ma'am, we are sorry for the impact you have had on you, please forgive me? But no, just ask me what problem I need to solve when I find him! I didn’t realize it all at once. What should I say to such an unprofessional manager? I was in a hurry and I said I had to catch a 7 o’clock plane and missed the schedule. How are you responsible? I was responsible, and then there was a whole meal of excuses and quibbles. At that time, there were a total of four hotel people in the lobby looking at me with the eyes of a blackmailer, and then the manager began to say that I would pay me 100 yuan. Then I walked away as if I got rid of a **** trouble, and finally left me depressed and completely disrupted the rhythm! It is understandable that the hotel has no place to park, but you must leave a person in the lobby who can move the car at any time! It's the first time I've lived in Vienna for so many times and the service is not as good as that of a hotel...
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