Nashihuakaihua
May 6, 2023
I want to file a complaint against the fat female staff member who worked in the restaurant on the first floor where I had breakfast on the morning of April 30. Here’s a brief description: My mother-in-law took two children downstairs for breakfast in the morning. The height of the younger one was 118.5cm, but the restaurant said they would charge half the price if they were over 120cm. We went to Starland to measure them the day before and they didn’t exceed 120cm at all. Since If you say it exceeds the price, then we will pay. My mother-in-law said that it will be deducted from the room deposit because there is a deposit of more than 400 yuan, which is enough to pay the price of 64 yuan for a child. But the female staff member insisted that we pay in cash. This is What rules? As soon as I came downstairs, I saw my mother-in-law arguing there. The woman kept saying, is this the attitude you should have in serving? ! My child was so scared that he refused to eat it, thinking he had made some mistake! When I checked out, I went to the front desk to report this matter. Two tour leaders nearby heard this and said that the woman had also argued with them yesterday morning. They also said that the woman was the manager. How could such a person become a manager? Can the manager quarrel with the guests? Do we have to spend four to five thousand yuan to buy sin? ! The little girl at the front desk obviously couldn't make the decision. She gave me two dolls, but she didn't even call me the manager when I asked her to. Anyway, I will never stay in this hotel again in my life! One person brought down the entire hotel! Also a reminder to guests who are planning to stay.
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