Mercure Nanchang Sunac (Nanchang West Railway Station)

The room is not bad, and the price-performance ratio is high. Just far from the city. Breakfast was not bad. It would be better if there were freshly cooked noodles. I will consider staying here next time I come to Nanchang!

If you want to experience the service, you don’t need to choose this hotel. There is no service throughout the hotel. How do you understand this sentence? It can be said that if the hotel has a series of machines such as self-service check-in, the queue may be longer than the manual queue. Because he is as emotionless as a machine, at least I can't feel a smile. On such a cold day, it is even colder than the weather. I called before I checked in. The service level of the switchboard sounded like it was barely acceptable (it was probably not the hotel switchboard, but the switchboard of several hotels. I heard him give his home address, etc.) and came to the hotel to handle the matter. When I checked in, the front desk was as cold as a machine (thinking to go to the guest room quickly, it is warmer there than here). When I got to the guest room, I called the customer service center of the hotel guest service center. I think he has no knowledge about the hotel's products. At least the guests Asked some basic questions, you have to answer them quickly, and you can't wait forever. I asked several questions, but few of them were able to answer them. It made people feel like they were amateurs! Of course there are some very good points, but they are all reflected in the guest room, such as the anti-collision bedside table and the two warm reminders in the bathroom (clothes rack and wash basin). Other than that, there is no experience. p1*2*3 What surprises me the most is that p4 does not have a guest opinion book. As a hotel, you have to know that not every guest can be satisfied, but you don’t know whether the guest is satisfied, so this guest opinion book is very important. Able to understand shortcomings while improving guest satisfaction. A return visit is also very important! I hope this will be improved when I check in next time, and I will keep improving! trip.com has a 4.5 rating for a reason! It feels like there is no Gro in the hotel

Quite satisfied! I will stay here every time I come here, and the feng shui feels good

A very good experience, I would recommend coming here next time.

The room was average, very dirty, and the breakfast was very bad Facilities: General Hygiene: Very dirty. The room, bathroom, and floors are dirty, and the walls are mottled and damaged. Environment: OK, but it doesn’t match the online reviews. I won’t stay at this hotel again? Service: OK