Club Med Urban Oasis Xianlin Nanjing Resort

I'd heard about the Ark Hotel opening in Xianlin for a while, so we finally decided to check it out during the New Year! It's truly a paradise for kids, a real lifesaver for parents! So many activities! Outdoor activities: Outdoor sandpit and slides Horseriding and kayaking! There's even jungle exploration for older kids! Indoor facilities: Swimming pool and kids' splash pool! Mini Club (indoor play area and picture books) Climbing, basketball, badminton, table tennis 🏓, gym They even have KTV!!! Perfect for a whole family trip! There's full-day childcare available for the kids! In the evening, there's a dazzling light and water show! We stayed in a balcony room with an extra-large 2.4-meter bed and a sofa bed – absolutely perfect for families with multiple children! The wardrobe had extra blankets. They provide kids' shower gel, shampoo, and lotion! (Adult toiletries are also available for purchase from vending machines, which is incredibly convenient!)

Took the kids to an independent camp and stayed at the resort afterwards. **Facilities:** All new, well-designed, with thoughtful service details evident everywhere. **Cleanliness:** Very good and spotless. **Environment:** Excellent. The lake-view balcony room offered unparalleled views. From the balcony, you could get a full overview of the village's outdoor activities daily, and enjoy the light show every evening from your room. **Service:** Fantastic! Everyone was very nice, and the personalized guest service was quite attentive. A big thank you to Joji and Kelly. This is our second Club Med, and the service was, as always, excellent. We've already recommended it to friends and will continue to do so in the future. It would be even better if there were more significant discounts for returning guests.

Facilities: Very new Cleanliness: Clean and tidy Ambiance: Beautiful and comfortable Service: Warm and attentive The environment is great, the service is warm and attentive, and there's a coach to play with the kids, which gives parents peace of mind. There are lots of activities that the children loved, and the food was good too.

The hotel was clean and tidy, with plenty of facilities for children and well-equipped rooms. The staff were also very helpful and always assisted us with any issues. The light show at night was beautiful too. Highly recommend!

They upgraded our room for free, and it had a small balcony facing the lake. Very satisfied! This is a great family-friendly hotel with lots of facilities. The kids can play for ages. It’s perfect for a family vacation; you don't even need to leave the hotel all day, which is really relaxing.

I was on a business trip to Nanjing, and since it was a weekend, I wanted to find a more relaxed place away from the busy city center. My child came along, and they even offered childcare, which was great. The butler service was excellent, sending us the day's activity schedule every morning. **Facilities:** Very new, seems like it opened in the last two years. It was my first time here, but I felt all the facilities met Mediterranean standards – everything you'd expect was there. The only minor thing was the indoor pool was a bit small, smaller than the one in Yanqing. **Hygiene:** Very clean. We came back from breakfast, and the room had already been tidied up by the staff. **Environment:** Very suitable for families and for relaxation. There was a band performance in the evening, and all the guests were really enjoying themselves. **Service:** Excellent! They were very responsive to all our requests, thinking ahead to meet guests' needs. They even allowed us to check out late.