Anonymous User
This was the worst hotel stay I've ever had. My friend and I were feeling unwell with stomach aches and wanted to check in and rest as soon as possible. When we arrived at the hotel, we were told there were no rooms available and we'd have to wait half an hour. We agreed and sat in the lobby. The front desk then tried to upsell us, saying that for 49 yuan, we could become members and check in immediately, plus get an upgrade. Because I was really feeling unwell, I told the front desk I didn't agree to this paid upgrade (there are usually free upgrades), but I paid anyway so I could get some rest. When we got to the room, it was even worse. The upgraded room was smaller than the one I originally booked, had poorer lighting, and the amenities were inferior. When I asked the front desk, they said we could change rooms but would have to wait. I was so angry I laughed. Not wanting to argue, and because I was so unwell, I said no, we'd just leave it. When we returned from the show that evening, the room reeked of sewage from the toilet. Even 0.5 stars is too much!
Facilities: Extremely strong sewage odor
Cleanliness: Unclean
Environment: Poor
Service: Terrible
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