No. 23 Xiqiao, Gulou District, Nanjing, Jiangsu, ChinaView Hotel Details
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Zhi Feng Light Luxury Hotel Guest Reviews
4.6/5
Very Good
288 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.6
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All reviews(288)
Positive reviews(276)
Reviews with photos/video(92)
Convenient location(52)
Awesome amenities(49)
Easy to get around(46)
Great value for money(32)
Close to metro(32)
Friendly front desk staff(17)
Many amenities(14)
Average sound insulation(9)
Negative reviews(12)
Marlene Lo
Discount Twin Room
Checked in Oct 2024
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Oct 28, 2024
This was one of the best hotels we stayed at during our trip to China. The entire room is intelligently designed with voice-controlled features, adding a modern and convenient touch to our experience. The location is ideal—just a short walk to the metro station—making it perfect for exploring the city. The staff was incredibly friendly and impressively organized, especially in handling luggage, which made us feel very secure. We couldn’t have asked for a better stay! The room looked exactly like the photos on their website! It matched our expectations perfectly, making us feel immediately comfortable and assured in our choice.
Response from Property: 感謝賓客對芷楓的支持,為了能讓每一位賓客能有賓至如歸的感覺,芷楓全體上下都在努力着,前台的服務好是為了給您一個愉快的入住心情,客房的衞生好是為了給您一個舒適的入住環境~ 如果您覺得很不錯的話,那就常來吧!
Janet_L
Discount Twin Room
Checked in Oct 2024
Travel with friends
3 Reviews
4.5/5
Great
Posted on Oct 12, 2024
Room is super big, and all are smart controls too! Daily housekeeping are provided too!
Response from Property: 尊敬的客人,您好!感謝您的點評。生活因樂趣而充實,芷楓因您的支持而幸福,願我們酒店可以給您的旅程帶來更多的温馨和舒適,期待再次與您相遇,祝您生活愉快!
Guest User
Discount Twin Room
Checked in Oct 2024
Travel with friends
1 Reviews
4.5/5
Great
Posted on Nov 24, 2024
I stayed here for 4 nights. My first impression was that the room was quite small and the staffs could not speak English. However, other things here were good. Even though all staffs could not speak English, they were very friendly and supportive. The room was cleaned and restocked with facilities every day. There is a robot that delivers foods to your room from food delivery services, which excited me.
Response from Property: 非常感謝您的點評,在我們的眼裡,我們所的都衹為了您能有個舒適而又安心的環境,您的微笑或是點頭,就是對我們的肯定,就是我們的幸福所在-期待您的再次光臨
Umer Taniwal
Special Queen Room
Checked in Sep 2024
Couples
4 Reviews
4.2/5
Very Good
Posted on Sep 15, 2024
had a great stay at this hotel. The room was clean, beautifully designed, and affordable. It's conveniently located near the Yunnanlu metro and within easy reach of places like Xinjiekou and Golou. Highly recommend for anyone looking for a short, pcomfortable and well-located place to stay!
Response from Property: Thank you for your support to Zhifeng. In order to make every guest feel at home, Zhifeng is working hard. The service at the front desk is good to give you a happy stay, and the hygiene of the guest rooms is good. Give you a comfortable stay~ If you think it is good, then come often!
Yeet101
Discount Twin Room
Checked in Jun 2024
Couples
16 Reviews
5.0/5
Outstanding
Posted on Jun 6, 2024
Absolute pleasant experience, super modern and advanced in technology due to the new building renovation. Such a clean feel to it, really good location for the price. Only downside was the light sensors that turned on by themself sometimes.
Response from Property: Dear guest, hello! A few simple words are full of trust. What Zhifeng likes is that you type out all the words about recognition when you tap the keyboard. I wish you a happy life!
Yuying0623
Special Queen Room
Checked in Oct 2024
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Oct 21, 2024
The environment is good, and the sound insulation effect is also good. Overall, it is very clean, the service staff has a good attitude, and there is a smart toilet. I live alone. I feel that there is enough space and it is relatively easy to find.
Original TextTranslated by Google
Response from Property: 非常感謝您的點評,在我們的眼裡,我們所的都衹為了您能有個舒適而又安心的環境,您的微笑或是點頭,就是對我們的肯定,就是我們的幸福所在-期待您的再次光臨
Meinvwuyu
Special Queen Room
Checked in Oct 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Oct 18, 2024
Facilities: The facilities are very new and all are automatic.
Hygiene: Auntie is really nice and the cleaning is very clean.
Service: The front desk service is also very timely, and the takeout is also delivered by robots.
Original TextTranslated by Google
Response from Property: 非常感謝您的點評,在我們的眼裡,我們所的都衹為了您能有個舒適而又安心的環境,您的微笑或是點頭,就是對我們的肯定,就是我們的幸福所在-期待您的再次光臨
Guest User
Special Queen Room
Checked in Oct 2024
Couples
7 Reviews
3.8/5
Good
Posted on Oct 18, 2024
The room is very smart, very hygienic, and very cost-effective. It is convenient to go out and play nearby. It is also very close to the subway. It is also very convenient to various attractions. It is suitable for traveling and living.
Original TextTranslated by Google
Response from Property: 非常感謝您的點評,在我們的眼裡,我們所的都衹為了您能有個舒適而又安心的環境,您的微笑或是點頭,就是對我們的肯定,就是我們的幸福所在-期待您的再次光臨
Guest User
Special Queen Room
Checked in Sep 2024
Travel with friends
1 Reviews
4.5/5
Great
Posted on Sep 29, 2024
I am quite satisfied overall, so I want to write a review for reference for friends who want to book a hotel.
First of all, the advantages are: 1. The location is very good. It is only about 300 meters away from the subway station and can be reached on foot. 2. There are many shops around, and there seems to be a Wuyue Plaza nearby. It’s about four or five hundred meters walk. There are many chain stores there, including a tea shop. There are many shops at the traffic lights next to the hotel, including Domino's, Tustin, hot pot restaurants, etc. 3. The area near the hotel is very quiet. Although there are residential buildings next to it and the hotel is on the side of the road, the street is very quiet. 4. Hotel facilities: Although the room is not big, it is very smart, with a smart toilet, a small refrigerator and a small washing machine in the room. The TV can also be watched, and there is also a smart robot to deliver food.
5. The security is very high. There is a door blocker at the door of the room, and the elevator requires a card to be used. 6. The sanitary conditions are also very good, basically very clean.
Disadvantages: 1. There is a strange light at the door of the room. I don't know if it is broken or something, but it lights up every ten seconds. This is very disturbing to sleep. Then there was no switch. I even removed the room card but it didn't work. In the end I had to turn on another light at the door before I fell asleep. 2. There was no smell in the room, but the smell in the corridor was very strong. I don’t know if it was because of the formaldehyde smell from the new decoration or something else. Anyway, I could bear it at first, but in the end I just pinched my nose and ran away. 3. The toilet in the bathroom is a bit annoying. Although it is a smart toilet with a toilet seat heating function, this toilet flushes when I sit on it. The key is that the flush will splash on my butt😥 and it will also splash when I poop. , this is really unbearable.
Original TextTranslated by Google
Response from Property: 感謝您的用心發現和用心分享,門口是感應燈 有動靜就會亮 馬桶旁邊有可以調節大小的按鈕 感謝您的建議 我們會繼續努力做好 ,歡迎您的再次入住~✨
Aihenaichademajiejie
Special Queen Room
Checked in Sep 2024
Couples
13 Reviews
4.0/5
Very Good
Posted on Sep 27, 2024
Facilities: Everything you need is there, the benefits of a new hotel
Hygiene: The dust is still a bit obvious and can be seen on the teapot.
Environment: The environment is okay
Service: neither hot nor cold. The boss should train the front desk. Let’s just talk about service. I can’t even see a smile.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your suggestion to our hotel. We will promptly report this problem to the guest room and make improvements in time. We are sorry for bringing you a bad stay experience. Zhi Feng is here to look forward to meeting you next time. Remember to be happy every time. one day
Guest User
Discount Twin Room
Checked in Sep 2024
Travel with friends
12 Reviews
5.0/5
Outstanding
Posted on Sep 27, 2024
This hotel is really good. It is located in the center of Gulou. The facilities are very new. I recommend everyone to book it. The price is also right. It would be better if there is breakfast. It's more convenient to go anywhere, but there seems to be no plastic slippers
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your suggestion to our hotel. All hotels use disposable slippers. There is no restaurant in the hotel, but there are many breakfast places nearby. Zhi Feng looks forward to meeting you next time here. Remember to be happy every day.
Guest User
Special Queen Room
Checked in Sep 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Sep 19, 2024
The more than 100 facilities in the room exceeded my expectations. The water dispenser has a sign, which is very convenient. There is also a small washing machine in the room. It is okay. I will choose this one next time I come to Nanjing~
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!簡簡單單幾個字,是滿滿的信任,芷楓喜歡的是您輕敲鍵盤時敲出關於認可的所有字眼,祝您生活愉快!
Guest User
Special Queen Room
Checked in Aug 2024
Other
5 Reviews
4.6/5
Great
Posted on Aug 30, 2024
The hotel environment is actually quite good. Although it is a bit small, it is completely adequate and has everything you need. I arrived at one o'clock and checked in. The front desk was very considerate. I originally wanted to give it a great review, but when I went out to store my luggage in the morning, I found that the zipper of my schoolbag was opened when I went to pick it up at night, which was very uncomfortable. The front desk who asked about the evening simply said "I don't know". I don’t know if it’s true, but my attitude is also very problematic.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您選擇我們芷楓酒店,針對您提供的問題我們已經培訓相關員工能夠,非常抱歉沒能給您帶來一個好的入住體驗,希望您之後的入住你能給您一個滿意的入住環境。
Guest User
Special Queen Room
Checked in Aug 2024
Business travelers
10 Reviews
3.5/5
Posted on Aug 30, 2024
It felt so bad to stay here again. It seemed like people were transporting garbage downstairs around 4 o'clock and it was noisy. . . .
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店提出的建議 抱歉給您帶來不好的入住體驗 芷楓在這裏期待與您的下次相遇,記得開心每一天
TX0406
Discount Twin Room
Checked in Aug 2024
Family
20 Reviews
5.0/5
Outstanding
Posted on Aug 22, 2024
First of all, I would like to thank the lady at the front desk and the security guard. I arrived at the hotel late and there was no parking space nearby, so they solved the problem very well. Secondly, the interior decoration of the room is very clean, the whole house has smart voice, and the residential area downstairs makes it very convenient to eat.
Original TextTranslated by Google
Response from Property: Thank you for your compliments. All the joy comes from the smile on your lips. If you are satisfied, we will be satisfied. Let every guest have a warm and comfortable stay experience, which is our greatest satisfaction!