New Town Hotel Reviews

The outside of the room is all glass, but the glass is not soundproof at all. You can hear all the car noises clearly. I was woken up by the noise outside early in the morning. There are traces of cleaning fluid on the glass. The things in the room are very expensive. A small bottle of water costs 20, a slightly larger bottle of water costs 30, and you have to buy your own sandals for 48. Apart from the lack of soundproofing in the room, I can tolerate other things, but what makes me most angry is the food delivery upstairs. There is only one food delivery robot in the whole building. If a few people need food delivered, you will starve to death if you don't go down to get it yourself. One time, I waited for a long time and the food didn't come up, so I called to ask, and the room service insisted that it was delivered, but no one opened the door when I called. My wife and I were inside and didn't hear the doorbell ring. I had to go down and get it myself. The only food delivery robot needed to charge for a while before it could take the food out. With this efficiency, it's better not to provide food delivery service upstairs. The attitude of the manager downstairs is still very bad. From the service attitude to the housing environment, it's all very unpleasant. I basically go out for a walk every holiday. This is the first time I've reviewed a hotel, and the first time I've seen a hotel that makes people so upset.