Hanting Hotel (Nanjing Jingwu road Hongyang home town store)

The room is clean and quiet, the attitude of the lady is very good, it is worth staying

I went to college for an interview and stayed there for one night. The front desk has a very good attitude and helped me to print materials for free. Recommend a wave!

The hotel room is very large, the equipment is also very complete, the decoration is also very good, and the sanitation is also good. The check-in and check-out were very fast, and a small gift was also given when checking out. In short, I was very satisfied with the five-star praise!

The service attitude is very poor. I found a price reduction on the night of check-in. I called to ask about the situation. The front desk promised to go to the front desk to apply for a refund the next day. I went to the front desk in the morning to verify the situation and told me that the manager came to apply at noon. They did not have this right. I went to the front desk to ask about the situation and told me that it was impossible to refund. I said that the rack rate of the hotel was 599+279 yesterday. The 711 I saw on Ctrip was a Ctrip event. They couldn’t refund it. The hotel’s price difference is only 80, and cash is not refundable, it can only be delayed. Or to send a gift, after I had a debate with the front desk, she called a colleague to ask, and she told me that I could refund 80, but I needed Ctrip customer service for the rest. During the negotiation process, the attitude was not good. I declared that I was asked to come to the front desk yesterday but I did not come today. In fact, I had already been here in the morning, and she did not verify the situation and she transferred the responsibility to me. Then I would like to ask if I didn’t come during the day. Can you not refund the money if you come here? Besides, I came, and I came to see you at night, didn’t I also come today? Saying this makes me puzzled. I explained that I came in the morning and I had to discuss it with the store manager. She said that the store manager did not come today and her attitude was taken for granted. I can’t understand why it’s my problem that the store manager didn’t come. Besides, she clearly told me at the beginning that I could not refund 80. Later, she called me to verify that I couldn't talk, and then told me that I could withdraw. Then I would like to ask, if I didn't insist, could they also not refund for 80?

房間可以，服務態度很好，設施都很全， 衞生也很乾凈，環境也不錯。

前台服務非常熱心細緻，詢問了具體需求而後安排房間，非常贊。停車也方便，就是需要每晚10元的停車費，雖然最後賓館給免了，但這個體驗非常糟糕，希望能改進。房間寬敞，但剛進門時稍有異味，習慣就好，房間設施中規中矩。總的來説還是滿意的，以後出差還會考慮這家。

酒店距離南京站不遠 打車十幾分鍾路程，如果有機場第二天中轉普通火車出行要求住這裏的話相對便利 前台熱情親切 幫忙寄存行李 打掃房間的阿姨主動幫助找房間號

房間、衞生都特別差，真是住過最差的漢庭了！房間難聞，洗澡間下水不通，差點溢出來，淋浴衹有頭頂不能動的那個大的，沒有手拿的，服務態度一開始比較差，説攜程上買的價格本來就低，所以全部沒窗户，關鍵是你們掛出來的就這價，也沒寫全部沒窗户，怎麼還輸不起了，要不就別掛出來，最後一再強烈要求下給換了房間以後再也不住漢庭了，砸牌子，真實感受實在忍不了，一般不評價，商家也別找理由拉好評，來懟就是你對！

前台小姐姐服務周到熱情，在大廳看書，還給我倒了一杯水。房間很寬敞明亮。停車方便。這家的咖啡做的很好喝，知道推薦。