No.19 Tianxing Road, Jiangning District, Nanjing, Jiangsu, ChinaView Hotel Details
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Holiday Inn Express Nanjing Dongshan Guest Reviews
4.4/5
1344 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(1344)
Positive reviews(1278)
Reviews with photos/video(658)
Friendly front desk staff(243)
Delicious breakfast(192)
Convenient parking(168)
Quiet & comfortable(118)
Many amenities(86)
Perfect for business trips(73)
Nice toiletries(27)
Delicious buffet(16)
Negative reviews(66)
Guest User
Dream Port Twin Room (Cozy Comfort + Restful Sleep)
Checked in Nov 2024
Solo travelers
2 Reviews
3.5/5
Posted on Dec 7, 2024
Good:
1. Helpful staff
2. Attention to detail: I used 3 pillows to sleep and used 1.5 bottles of water to refill my water and I noticed that every room cleaning, my bed will have 3 pillows and she didn’t reset the configuration. She will also refill 2 bottles of water, but keep the 0.5 bottle there too so that I don’t waste. The attention to details is really good and deserve a 5 stars.
Bad:
1. The hotel is situated in the middle of nowhere, so one would have to take Didi everywhere when travelling to other places.
2. The hotel is not really well maintained. The lift floor is torn, the walls have paint stained, initially staying in room 1125 and the room wall had a crack and the phone was coming out and you can see the cable and there was some smell. The safe lock was locked before I used it. I told the concierge and she assigned me to another room 1127. The smell was gone, there was no crack and the phone condition improved. She had to come up to reset my safe.
3. It is a smoking hotel. Expect the smell of cigarettes in the lift.
4. The gym and laundry room are in the same room.
Response from Property: Dear guest of honor, hello! I'm glad you could tell us how you really felt about your stay. I'm really sorry for the problems you found in the hotel's room arrangements. It's that we didn't arrange the room properly, didn't do the work beforehand. We will definitely strengthen the hotel staff training, check the room carefully before rowing! At present, the hotel has arranged the engineering department and housekeeping department to check the guest rooms one by one, found the problem actively rectification. We have no smoking signs in our lobby, lounge area, and rooms, but we are sorry that you had a bad experience with guests sneaking smoke in your room! We hope that you will stay again in the near future and give us a chance to make up for it. We look forward to seeing you again!
Guest User
Dream Port Twin Room (Cozy Comfort + Restful Sleep)
Checked in Jan 2025
Couples
80 Reviews
3.2/5
Posted on Feb 5, 2025
Location too far from city, nearby not many restaurants, ample parking space, not suitable for someone who are on sight seeing visit to Nanjing
Response from Property: Dear guest: Hello! We are deeply sorry for the unpleasant experience during your stay. We regret to see that your stay did not meet your expectations and we apologize for the inconvenience caused to you. The hotel management takes this very seriously and has conducted a serious investigation to rectify it. Your tolerance and understanding is to encourage and support our work! Sincerely looking forward to your visit again! Finally, I wish you a happy life and a happy family!
Gee_the_explorer
Superior Double Room
Checked in May 2024
Solo travelers
19 Reviews
5.0/5
Outstanding
Posted on Jun 11, 2024
Very spacious and clean. The front desk in-charge is very accommodating.
Response from Property: 【離南京南站近❤️】【離中山陵近❤️】【停車方便❤️】【離夫子廟近❤️】【鬧中取靜❤️】【路早服務❤️】【❤️24小時行李寄存❤️】尊敬的賓客: 感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是 酒店全體員工工作的動力, 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目 標。酒店客房温馨的佈置,並配有免費高速WIFI,是您外出旅遊的最佳選擇。為您服務是我們的榮幸, 酒店全體員工期待您的下次光臨!
Kenneth Jr. St. Brice
Cozy Room (Double bed)
Checked in Nov 2023
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 10, 2023
It was a pretty enjoyable experience. I got a lot more room than I expected and the shampoo, conditioner and bodywash were brand name, Tré Semme. I even got a free breakfast card which was not what I originally paid for. Staff was very friendly and accommodating, definitely would recommend and return.
Response from Property: Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Your satisfaction is our pursuit! We look forward to your coming again.
Guest User
Superior 2-bed Room
Checked in Sep 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Oct 28, 2024
people nice, breadfast ok. good to stay.
Response from Property: 【2023年全面升級❤️】【離南京南站約13km❤️】【離中山陵約12km❤️】【離總統府約15km❤️】【離夫子廟約13km❤️】【離老門東約13km❤️】【離博物院約12km❤️】【離牛首山文化旅遊區約23km❤️】【免費停車❤️】【鬧中取靜❤️】【路早服務❤️】【❤️24小時行李寄存❤️】酒店離南京南站僅22分鐘左右車程,距南京祿口機場衹需約35分鐘車程,距南京站衹需30分鐘。酒店周邊體用娛樂購物便利,靠近南方時代購物廣場、江寧萬達廣場等可滿足您的多種需求。我們擁有細緻入微的賓客服務體系,努力為每一位客人提供熱情周到、準確高效的專業服務,讓您在遙遠的旅途中依然能感覺到家的温馨。所有客房均採用國際品牌金可兒高端床墊給您帶來舒適的睡眠體驗,中央空調,高速光纖,全WFI覆蓋,免費的中西式早餐等超值服務,做好您旅途中堅強的後盾支援。酒店設有24小時智空間為您提供自助洗衣、育務辦公、茶吧等。酒店可承接大中小各種會議,免費停車場,能夠滿足各美育務場景,小智期待您的下次光臨。
Kemoabetswe
Special Queen Room
Checked in Apr 2023
Couples
25 Reviews
4.5/5
Great
Posted on Jun 29, 2023
The hotel was and spacious ,.the shower was sparkling clean and the room smelt fresh
6/15
Response from Property: Dear guest, Thank you very much for your stay and appreciation. I'm glad you gave the staff a good review! Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
S_S_G
Special Queen Room
Checked in Apr 2023
Couples
11 Reviews
4.5/5
Great
Posted on May 28, 2023
Very good place to be stay area is very silent and peaceful enjoyed the stay here the hotel service was also very good , receptionist was welcoming and understood everything. Internet facility available, vending machine is available , laundry is available and the most amazing good common area to spend time and eat with your friends and family
Response from Property: Dear guest, Thank you very much for your stay and appreciation. I'm glad you gave the staff a good review! Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
KaMzikankatha
Special Queen Room
Checked in May 2023
Solo travelers
14 Reviews
5.0/5
Outstanding
Posted on Jun 18, 2023
The staff was very friendly and helpful. Clean room, fresh linen
Response from Property: Dear guest, Thank you very much for your stay and appreciation. I'm glad you gave the staff a good review! Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Boemo Grace
Superior 2-bed Room
Checked in Nov 2023
Couples
5 Reviews
4.0/5
Very Good
Posted on Dec 25, 2023
Clean, welcoming staff, quiet, overall comfort.
Response from Property: Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Your satisfaction is our pursuit! We look forward to your coming again.
Youqudemaomqf
Special Standard Twin Room
Checked in Apr 2023
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on May 22, 2023
Thank for the front office staff Vivi. She was warm and help me free upgrade the room. It’s cheerful for me to check in.
Response from Property: Dear guest, Thank you very much for your stay and appreciation. I'm glad you gave the staff a good review! Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
ALEXIA
Superior Double Room
Checked in Dec 2024
Couples
6 Reviews
3.7/5
Posted on Jan 15, 2025
It was ok
Response from Property: 【2025新年快樂❤️】【2023年酒店全面升級❤️】【離南京南站約13km❤️】【離中山陵約12km❤️】【離總統府約15km❤️】【離夫子廟約13km❤️】【離老門東約13km❤️】【離博物院約12km❤️】【離牛首山文化旅遊區約23km❤️】【免費停車❤️】【鬧中取靜❤️】【路早服務❤️】【❤️24小時行李寄存❤️】尊欲的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快,工作順利,開心每一天!
Island Girl Dee
Featured Double Room
Checked in Feb 2023
Solo travelers
11 Reviews
4.0/5
Very Good
Posted on Apr 12, 2023
The hotel was nice and clean. Perfect for my last minute trip. I will definitely book again.
Response from Property: Dear customer: Thank you for your kind comments. We are looking forward to serving you again!
Guest User
Superior Double Room
Checked in Sep 2024
Business travelers
29 Reviews
3.7/5
Posted on Oct 27, 2024
Good hotel
Response from Property: 【2023年全面升級❤️】【離南京南站約13km❤️】【離中山陵約12km❤️】【離總統府約15km❤️】【離夫子廟約13km❤️】【離老門東約13km❤️】【離博物院約12km❤️】【離牛首山文化旅遊區約23km❤️】【免費停車❤️】【鬧中取靜❤️】【路早服務❤️】【❤️24小時行李寄存❤️】尊旅的賓客:您好!有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的喜愛,我們是幸福的,因為有您一直以來的支持,感謝您對我們的關愛!
Shane
Superior Double Room
Checked in Jul 2023
Couples
15 Reviews
5.0/5
Outstanding
Posted on Aug 21, 2023
Overall just okay. Worth the price paid for.
Response from Property: The hustle and bustle of the journey will dissipate in the moment of contact with the Nanjing Dongshan Wisdom Festival. All of our partners use their diligent hands to create a comfortable room and delicious food for you. Here is your warmest home. Attentiveness, care, friendliness, and reliability will be what you feel. We always love you as one, waiting for you to come back again!
Yeyeaibuding
Superior Double Room
Checked in Feb 2024
Other
10 Reviews
5.0/5
Outstanding
Posted on Mar 3, 2024
goooood
Response from Property: 【離南京南站近♥️】【離中山陵近♥️】【停車方便♥️】【離夫子廟近♥️】【鬧中取靜♥️】【路早服務♥️】【♥️24小時行李寄存♥️】酒店離南京南站僅22分鐘左右車程,距南京祿口機場衹需約35分鐘車程,距南京站衹需30分鐘。酒店周邊休閑娛樂購物便利,靠近南方時代購物廣場、江寧萬達廣場等可滿足您的多種需求。我們擁有細緻入微的賓客服務體系,努力為每一位客人提供熱情周到、準確高效的專業服務,讓您在遙遠的旅途中依然能感覺到家的温馨。所有客房均採用國際品牌金可兒高端床墊給您帶來舒適的睡眠體驗,中央空調,高速光纖,全WIFI覆蓋,免費的中西式早餐等超值服務,做好您旅途中堅強的後盾支援。酒店設有24小時智空間為您提供自助洗衣、商務辦公、茶吧等。酒店可承接大中小各種會議,免費停車場,能夠滿足各類商務場景,小智期待您的下次光臨。