JI Hotel (Nanjing Xinjiekou Chaotian  Palace Subway Station)

Reviews of JI Hotel (Nanjing Xinjiekou Chaotian Palace Subway Station)

JI Hotel (Nanjing Xinjiekou Chaotian Palace Subway Station)

No. 329 Mochou Road, Qinhuai District, Nanjing, Jiangsu, 210000, ChinaSee Hotel Details
JI Hotel (Nanjing Xinjiekou Chaotian  Palace Subway Station)
JI Hotel (Nanjing Xinjiekou Chaotian  Palace Subway Station)JI Hotel (Nanjing Xinjiekou Chaotian  Palace Subway Station)JI Hotel (Nanjing Xinjiekou Chaotian  Palace Subway Station)
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Guest Reviews

9.5/10
Outstanding
933 Reviews
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(933)
Positive reviews(920)
Reviews with photos/video(287)
Friendly front desk staff(88)
Classy environment(81)
Easy to get around(70)
Quiet & comfortable(57)
Convenient location(53)
Convenient parking(47)
Delicious breakfast(24)
Close to metro(19)
Negative reviews(13)
Guest User
Deluxe Queen Room
Stay Date Sep 2025
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Nov 3, 2025
Nice stay in Ji hotel. Quite place, clean room, and welcoming staff. Ji Hotel is well located, near chaotiangong station, stores, restaurant and Nanjing municipal museum.
Response from Property: 感謝您在百忙之中抽出寶貴時間為我們進行點評,非常榮幸您在茫茫人海中選擇我們酒店作為您停留的驛站。您的肯定是我們不懈努力的最大動力,也讓我們的堅持顯得更有意義。我們不斷提升服務品質,期待能再次為您提供美好住宿體驗!
Anonymous User
Superior Double Room
Stay Date Aug 2025
Business traveler
4 Reviews
10/10
Outstanding
Posted on Sep 3, 2025
Very good
Response from Property: 感謝您為全季“點贊”!很開心我們的貼心服務能讓您的此次出行更順心。從入住到離店,我們始終致力於細節處的温暖,希望這份舒適能成為您旅程中的美好記憶。小季已準備好靜候您的下次光臨呀~
Anonymous User
Superior Double Room
Stay Date Aug 2025
Other
8 Reviews
9.5/10
Amazing
Posted on Sep 11, 2025
Convenient location and lots of amenities offered. Room is a decent size and sound proofing is good.
Response from Property: 感謝您用温暖的目光,看見全季的細節與温度。實在抱歉,沒有迎來您的全五星好評~小季在這裏賠不是啦~全季便以一縷清風、一盞暖燈迎接你的到來。不是所有旅途中都有這般温柔的停靠,但你來了,我們便把日子過成了詩——床鋪如雲,空氣如洗,連夢都帶着東方的呼吸。謝謝你讓平凡的日子有了不凡的意義,願每一次歸來,都像初遇般美好。
M489092****
Deluxe Queen Room
Stay Date Jul 2025
Other
1 Reviews
10/10
Outstanding
Posted on Aug 26, 2025
nice x2
Response from Property: 感謝您用温暖的目光,看見全季的細節與温度。我們相信,真正的美好不在繁複裝飾,而在那一盞茶香、一縷燈光、一句輕聲問候中悄然綻放。正如儒學所言‘温良恭儉讓’,我們在簡約中守住了人性的本真,對於您提出的寶貴建議我們也會加以改進,希望您再次入住的時候可以感受到變化,期待再次與您相遇在這片自然與人文交織的空間裏。
M455208****
Superior Double Room
Stay Date May 2024
Couple
3 Reviews
10/10
Outstanding
Posted on Jun 10, 2024
good~~~~
Response from Property: 尊敬的賓客你好非常感謝您的點評,您的肯定是對我們的最大支持!很榮幸能得到您的表揚,我們會一如既往的保持着優質的服務,也感謝您將這份喜歡分享給大家,滿意衹是起點,您的滿意,是我們的追求,您在入住期間的一切,我們都尤為的關心,全季南京朝天宮酒店一定會將更好的自己展現給您,勵志服務好每一位家人。
Anonymous User
Superior Queen Room
Stay Date Sep 2025
Other
8 Reviews
3.0/10
Posted on Oct 22, 2025
Facilities: Average, low-end 4.0 version, standard toilet, and very small room. Cleanliness: Smell of sewerage upon entering, dust around switches, and sticky floor.
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Response from Property: We apologize for your disappointing stay. We immediately shared your feedback with the relevant hotel department. We take your feedback very seriously and have incorporated it into a case study for staff improvement training. Thank you again for staying with us and for your sincere feedback and suggestions. We look forward to welcoming you back to witness our growth and transformation! Enjoy your trip!
_WeChat25169****
Superior 2-bed Room
Stay Date Aug 2025
Business traveler
5 Reviews
2.0/10
Posted on Sep 30, 2025
The hotel environment is the worst among all seasons. It is humid. I reported it to the front desk but it didn't solve the problem. I changed hotels and the all seasons refunded 50 yuan. Speechless
Show OriginalGoogle Translated
Response from Property: We apologize for your disappointing stay. We immediately shared your feedback with the relevant hotel department. We take your feedback very seriously and have incorporated it into our front desk training and disciplinary action against the staff on duty. Thank you again for staying with us and for your sincere feedback and suggestions. We look forward to welcoming you back to witness our growth and transformation! Enjoy your trip!
Xinguangju
Superior Double Room
Stay Date Jan 2025
Other
1 Reviews
2.0/10
Posted on Feb 22, 2025
The room is poorly soundproofed, and you can even hear the cough of the neighbor next door. The overall hygiene of the room is barely acceptable. The guy at the front desk had a very bad attitude. I don't know if he was born like this or if something unexpected happened in his family that caused his attitude to be like this. The company lacks training. The service industry cannot survive without management.
Show OriginalGoogle Translated
Response from Property: We are very sorry that your stay in our hotel was not satisfactory. We reported your feedback to the relevant department of the hotel as soon as we received your review. The hotel attaches great importance to your feedback. The hotel will also conduct training for the hotel front desk based on your feedback and punish the service staff on duty. Thank you again for staying in the hotel and giving the hotel sincere opinions and suggestions. All the hotel staff look forward to your visit again to witness our growth and changes! Have a nice trip!
270393****
Queen Room
Stay Date Aug 2024
Other
14 Reviews
1.0/10
Posted on Oct 13, 2024
The room is too small, just a little bit bigger. They said they upgraded me, but I guess it wasn't upgraded at all. I wanted to pay extra to change the room but couldn't get the platinum price. I had to pay the retail price. I've always stayed in Huazhu hotels, but this is the worst one. The room is small and old, and the front desk service is poor. I've never seen such a Huazhu before. This is the first time I've seen it. . .
Show OriginalGoogle Translated
Response from Property: We are very sorry that your stay in our hotel was not satisfactory. We reported your feedback to the relevant department of the hotel as soon as we received your comment. The hotel attaches great importance to your feedback. The hotel also conducted a case analysis on your feedback and conducted training for all hotel staff. Thank you again for staying in the hotel and giving the hotel sincere opinions and suggestions. All hotel staff look forward to your visit again to witness our growth and changes! Have a nice trip!
_WeChat48765****
Superior Double Room
Stay Date Aug 2024
Couple
4 Reviews
2.0/10
Posted on Sep 12, 2024
The smallest room I was given, the one with the door next to the bed, no soundproofing, very noisy, the front desk had a bad attitude when checking out, and told me very bluntly that the room I booked would be checked out at 12
Show OriginalGoogle Translated
Response from Property: Thank you very much for staying at JI Hotel Nanjing Chaotian Palace and taking the time to share your comments despite your busy schedule. We are very sorry that your stay in our hotel was not satisfactory. We reflected your feedback to the relevant department of the hotel as soon as we received your comments. The hotel attaches great importance to your feedback. The hotel also conducted a case analysis on the information you feedback and conducted improvement training for all hotel staff. Thank you again for staying at the hotel and giving the hotel your sincere opinions and suggestions. All hotel staff look forward to your visit to the hotel again to witness our growth and changes! Zhulv
lidaye79
Queen Room
Stay Date Jun 2024
Traveling with friends
29 Reviews
3.5/10
Posted on Jul 7, 2024
The room is small. Very small. There is not even one bedside table. It is the smallest all seasons king room I have ever stayed in. I barely checked in at 2:30. I am not very satisfied.
Show OriginalGoogle Translated
Response from Property: Dear customer, thank you very much for staying at JI Hotel Nanjing Chaotian Palace and for taking the time to share your comments despite your busy schedule. We are very sorry that your stay at our hotel was not satisfactory. The hotel attaches great importance to the questions you raised and apologizes again for the inconvenience caused to you. All the hotel staff are looking forward to your visit again to witness our growth and changes! Have a nice trip!
Anonymous User
Superior Double Room
Stay Date Aug 2024
Business traveler
7 Reviews
2.0/10
Posted on Sep 30, 2024
Bad bad bad bad bad
Show OriginalGoogle Translated
Response from Property: We apologize for your disappointing stay. We immediately shared your feedback with the relevant hotel department. We take your feedback very seriously and have incorporated it into a case study for staff improvement training. Thank you again for staying with us and for your sincere feedback and suggestions. We look forward to welcoming you back to witness our growth and transformation! Enjoy your trip!
Anonymous User
Superior 2-bed Room
Stay Date Nov 2025
Solo traveler
11 Reviews
5.7/10
Posted on Dec 11, 2025
當天打電話諮詢幾點可以入住,前台説兩點,結果一點半到了等半小時,一直等到三點才辦入住。且前台工作效率極低,半個入住半天辦不好,一直等着呢。女工作人員服務態度還好,男的不會服務就別幹這個行業。馬桶不是智能的,毛巾都比較舊。房間比較小,空調聲音很大。
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Response from Property: 尊敬的賓客,非常抱歉此次入住未能達到您的期待,給您帶來不佳體驗我們深感愧疚,衷心感謝您的坦誠反饋,讓我們及時發現服務與設施的不足。針對您提及的入住等待久、員工服務態度欠佳、客房設施老化及房型體驗差等問題,我們已第一時間組織團隊覆盤整改:一是優化客房清潔與前台辦理銜接流程,提前預留達標客房,強化前台效率培訓;二是對涉事員工開展專項服務禮儀考核,同步升級全員服務標準;三是加急梳理設施老化清單,優先更換陳舊布草、檢修空調降噪,後續也會完善房型詳情介紹,方便您後續精準選擇。此次失誤我們銘記於心,後續會持續優化服務細節,若您願意再給我們一次彌補的機會,可隨時聯繫門店,我們將全力為您安排專屬入住保障,再次致歉,感恩您的監督與包容,期待能再次為您呈現優質的入住體驗~
M17822****
Business Queen Room
Stay Date Oct 2025
Couple
8 Reviews
10/10
Outstanding
Posted on Nov 29, 2025
去省中醫院挺方便的,在一個創意園裡,附近吃的也挺多的,也有自己免費停車場,整體酒店裝修還算新,定的商務大床房間大小還湊合,配套該有的都有,性價比在老市區裏算還可以,缺點就是房間通風不太好的感覺,有比較重的煙味,雖然是無煙房但估計是前面有住客抽煙遺留下來的,還有就是枕頭比較軟。隔音什麼的都還可以~
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Response from Property: 非常感謝您百忙之中抽出時間給予小季的支持,您的滿意是我們最大的動力,我們服務的宗旨就是讓您有回家的感受,我們會繼續努力服務好每一個入住的友友,貼心服務,用心品質我們會一直堅持下去的.
M57831****
Superior 2-bed Room
Stay Date Oct 2025
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Nov 16, 2025
南京旅行選對酒店太加分!全季(新街口朝天宮地鐵站店)位置絕了,步行到地鐵站衹要幾分鐘,去德基、總統府都超方便,周邊美食扎堆。房間是熟悉的原木禪意風,乾淨得發亮,床品柔軟親膚,淡淡的茶香讓人瞬間放鬆,性價比拉滿,下次來南京還住這!
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Response from Property: 非常感謝您入住全季南京朝天宮酒店,並在百忙之中抽出時間的點評分享,感謝您對我們的支持與肯定,賓客的滿意就是我們的動力。我們將為您提供有效服務,潔凈空間和舒適客房,讓您享受更為優質的服務體驗,酒店處於南京市市中心新街口附近,周圍都是商圈,離夫子廟、總統府很近,希望您在入住酒店的時候,能抽時間出去轉轉,感受一下南京的六朝古都獨特魅力。期待您的下次到來!