Anonymous User
February 9, 2023
It's different from the pictures. I asked the front desk why. The front desk said that they were all full. Then, is it appropriate to charge me so much money if the facilities and environment you live in are different? Pictures 1 to 4 are the pictures in the introduction, and pictures 5 to 8 are my actual living environment. The difference is too big, and the projector is not straight at all. The window between the bedroom and the kitchen is not closed tightly. The kitchen window can't be closed at all because of my height and short hands. I didn't sleep well all night and heard the wind whistling. There was also the air conditioner in the room that was obviously turned off, but the air vents kept making noises all night, which really made it impossible for my mother and daughter to sleep well! ! ! This is really the worst time I have lived here! Moreover, your family didn't write on Ctrip that you need to pay a deposit. When I went to check in, I was told that I had to pay a deposit of 45 yuan. Why can't I just scan the merchant code to pay for 45 yuan? I have to place an order on ** to book a 45 yuan room. What does this mean! It feels irregular to me! ! ! ! I booked this type of room because I took my child to the Children's Hospital for treatment, but the difference between this room and the one in the picture is too big. I will never book your room again!!!
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