Grand New Century Resort Gaochun Nanjing

As a Nanjing native, this was my first time staying in a hotel in Nanjing, and it was a great experience. After spending two days playing in Gaochun, I chose this five-star hotel next to Gucheng Bay. I booked an executive lake-view room, and it was spacious and bright, exactly as I expected. The night view was also beautiful. The hotel breakfast offered a rich variety, even during the Spring Festival. It's incredibly convenient, just a few minutes' walk to the Gucheng Bay scenic area. Gaochun Old Street is just across the street, so the hotel's location is truly exceptional. Overall, the stay was good. However, compared to some international chain five-star hotels, there's still a bit of a gap in service. Before 11:30 AM, the front desk called to ask if we were extending our stay, which felt a bit like they were rushing us out and made us feel uncomfortable. The hotel staff also didn't proactively greet guests much. I hope the hotel can improve its service in the future.

The hotel is located within the Gucheng Bay scenic area. The day before, the hotel called and said a butler would add me on WeChat, but that never happened. For such a high price, the service and facilities don't live up to expectations. The room wasn't particularly clean, with various stains on the vanity. The TV was an old set-top box model, with a very poorly designed setup where the plugs behind it easily came loose. When the staff came to fix it, the dust was quite an eyesore. It's surprising that they still don't have smart TVs these days. The sun umbrella in the courtyard was broken and hadn't been repaired or installed quickly; other rooms had them, but ours was just an empty frame, making it impossible to go outside in the recent hot weather – it was scorching! A 1500 yuan room is truly disappointing.

This is a Kaiyuan chain resort hotel, offering integrated scenic views and comprehensive facilities, making it ideal for families with young children. I've previously stayed at Dayu Kaiyuan and Shiqifang Kaiyuan, and the Guchengwan hotel shows an improvement in design. During the Chinese New Year, the hotel was fully booked, and room service couldn't keep up. The room's cleanliness and maintenance were subpar for the price point. The soundproofing was poor, and the cleaning staff spoke very loudly outside the door. Overall, it's still a positive review, but the service had quite a few minor issues during peak hours.

Thanks to the front desk for upgrading the room for free. The lake view courtyard is really great. The overall design layout of the hotel is integrated with the lake view next to it, which has the charm of the Jiangnan water town.

The hotel has beautiful scenery and complete facilities. It is opposite Gaochun Old Street. The housekeeper Yang Xinru's service is warm and thoughtful. It is worth a second visit. Thanks to the housekeeper Xiao Xiaoyang for his service!

The housekeeper Qiqi upgraded us to a lake view room with a yard on the first floor outside the scenic area for free. The environment is quiet and elegant, the facilities are complete and intelligent, the check-in at the front desk is fast, the housekeeper Qiqi's service is considerate, and the cost-effectiveness is super high. Highly recommended!