Very bad! First of all, I am also a Huazhu Platinum member and I have a fixed frequency of business trips every month. This time, the hotel I usually stay in has increased its price, so I came to this one. It’s really frustrating! First, the front desk clerk didn’t know if I was new here, so she asked for my phone number, then asked me to scan a QR code for a new guest gift or something like that. At first, I thought that the phone number I left was different from the booking number, so she made it so troublesome. I said I didn’t want to scan it and asked her to give me a different phone number. She just replied that you have to scan it, as business hotels require scanning. (Later, I didn’t follow the steps she said and checked in normally without any problem. She was like a robot, wasting time.) Secondly, let’s talk about hygiene. One of the two bath towels had chili oil on it, and the other had hair on it! What a great guy! I feel like I have a psychological trauma and even the sight of towels makes me sick. The TV remote control was broken and so was the kettle! You really know how to control costs, and your company should be proud to have employees like you! If I hadn’t been so tired that day, I really would have gone downstairs to lose my temper! This is really the worst Orange I have ever lived in!
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