The first negative review on Ctrip. After checking in at 8 o'clock, I went out and didn't try the air conditioner. When I came back at 2 o'clock in the night, I turned it on to 16 degrees Celsius. By the time it was past 3 o'clock, the room temperature was still over 30 degrees Celsius. After communicating with the front desk, she was told that there was nothing she could do, and it took until 3:30 for things to get better. The most ridiculous thing is that when I read the reviews of this store, someone had complained before me. The merchant responded that the complaint had been resolved, but the result was still the same. This should not be a facility of a Ctrip 4-star hotel!
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