Golden Diamond Hotel(Vientiane City Nanning East Railway Station Branch)

We were traveling with elderly parents and young children, and the hotel provided excellent service. They offered a dedicated 1-on-1 chat group where all departments actively responded to our needs. The staff was very friendly and I highly recommend this hotel.

The hotel is very close to the subway station, making it convenient to get around. The breakfast was also varied and the bedding was quite comfortable. However, the room was very hot and the air conditioning couldn't be turned on, which caused me to wake up sweating at night.

The location is convenient, with a bus stop right outside and Metro Line 1 nearby, making it easy to get around to all parts of the city. My favorite place to go was MixC shopping mall. However, after a few days exploring Nanning, I found that staying in the old town area was even more convenient. A pleasant surprise was the abundance of e-scooters in Nanning, which made solo travel very easy. The hotel facilities are a bit dated. The floorboards are cracked, and the balcony door doesn't close properly. On New Year's Eve, it got quite windy, and it felt a bit like staying in Wuthering Heights. There was a disposable liner for the bathtub, but no bath salts. The laundry room had many washing machines, but they weren't very efficient. The wash-and-dry combo damaged my 'bird' jacket. It seems they prioritize quantity over quality. Take Hanting hotels, for example, they have three LG washer and dryer units that use low-temperature drying, which doesn't harm clothes and significantly reduces waiting times for guests. The hotel service was very good; the butler was attentive and followed up constantly, doing their best to meet guests' needs. However, the hotel's management style seems to focus too much on KPI assessments rather than genuine guest satisfaction. This leads to them being a bit pushy in trying to get 5-star reviews. Guests who can afford this price point likely won't be swayed by sob stories or small favors, given their discernment and financial standing. Overall, I still recommend it; it offers good value for money.

Really great, the service was attentive and meticulous. My wife and kids absolutely loved it. We'll definitely be back in Nanning next time, and we'll stay at this hotel again.

This is my second stay here, and the hotel's location is excellent and convenient for getting to all the major shopping areas nearby. The facilities are comprehensive, and the room is clean and tidy, making for a very comfortable stay. The hotel had a strong festive atmosphere for the ***** New Year; as soon as I entered, I saw various New Year decorations. There was also ginger tea available at the front desk and in the lobby, which was wonderfully warming in this weather. The hotel even created a multi-person VIP service group for me, where all my requests were met as much as possible – the service is truly excellent! The front desk staff were also very efficient, handling check-in quickly and responding promptly. Knowing we liked 'shatangju' tangerines, they even prepared extra for us, which really made us feel valued. Personally, I really like this hotel; it’s mainly about the great value for money. Highly recommend!

Pros: Great location, just 300 meters from ASEAN Station, visible right when you exit. It's also only two stops from MixC Shopping Mall. The facilities are comprehensive, and the service has reached new heights. Cons: Heating is only turned on when the temperature drops below 10 degrees Celsius.

Extremely satisfied! Nanning and its people are just wonderful 💖. The hotel service was excellent, and the staff always had a warm smile. The personalized one-on-one VIP group they set up also left a deep impression on me; my requests were handled very quickly. The hotel's location is super convenient, with easy access to transportation, making getting around a breeze. The room facilities were very complete, clean, and tidy, with all necessary amenities provided. On the 6th floor, there's even a self-service laundry room with dryers and irons. Plus, when you order takeout, a robot delivers it to your room! All in all, I really loved it here and highly recommend it.

The lobby had a strong, unpleasant smell, like a public restroom. The soundproofing was terrible, practically non-existent, so I wouldn't recommend it if you're a light sleeper. The location was quite good, though; it only took about ten minutes to get to Mixc City by shared electric scooter.