Nanning Phoenix Hotel (New Chaoyang Building Chaoyang Plaza)

Nanning Phoenix Hotel (New Chaoyang Building Chaoyang Plaza) Reviews

Nanning Phoenix Hotel (New Chaoyang Building Chaoyang Plaza)

No.63 Chaoyang Road Xingning District, Nanning, Guangxi, China, Xingning District, Nanning, Guangxi, ChinaView Hotel Details
Nanning Phoenix Hotel (New Chaoyang Building Chaoyang Plaza)
Nanning Phoenix Hotel (New Chaoyang Building Chaoyang Plaza)Nanning Phoenix Hotel (New Chaoyang Building Chaoyang Plaza)Nanning Phoenix Hotel (New Chaoyang Building Chaoyang Plaza)
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Nanning Phoenix Hotel (New Chaoyang Building Chaoyang Plaza) Guest Reviews

4.7/5
Outstanding
1820 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1820)
Positive reviews(1794)
Reviews with photos/video(466)
Easy to get around(358)
Large rooms(184)
Delicious breakfast(184)
Close to train station(158)
Friendly front desk staff(129)
Quality towels(19)
Delicious buffet(17)
Negative reviews(26)
Guest User
Phoenix Premier Room (3 beds)
Checked in Sep 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 2, 2024
The accomodation is very good. Great Attraction area. Muslim food infront hotel. Near the nanning train station & metro station. All item in room are disinfetion.
Response from Property: You are our best guest and we are very pleased to have made such a wonderful impression on you and to have you love our hotel so much. We will continue to do our best, Living Up！
CG Er
Feng Yue City-View Double Bed Room
Checked in Sep 2024
Couples
1 Reviews
4.0/5
Very Good
Posted on Oct 1, 2024
A very nice and good hotel in a good location. Our room was upgraded to a suit and we really enjoyed a fantastic room for our stay.
Response from Property: Dear guests, thank you for your recommend.We are very happy to give you such a good impression, let you love our hotel so much, we will continue to work hard.Phoenix hotel welcome you to visit next time.
KAN See Yem
Feng Yue Twin Room
Checked in May 2024
Couples
19 Reviews
4.5/5
Great
Posted on Jun 14, 2024
The hotel location is simply superb, near metro station and surrounded by plenty of food and amenities shops. The hotel is brand new, neat and clean. The breakfast was good. Some of the staffs were friendly and helpful. Others not. Perhaps the hotel management should engage professional help to look into this matter and conduct some form of training for the staffs. Equally important, some form of orientation be conducted for all new recruits. Overall the hotel is highly recommended.
Response from Property: Dear customer, thank you very much for your evaluation of our hotel. We sincerely apologize for your feedback. We have always been committed to providing high-quality service and comfortable accommodation environment, but unfortunately, we have heard that your experience at our hotel did not meet your expectations. We attach great importance to your feedback and will take the issues you have raised seriously and take corresponding measures to improve our service quality.
Peter
Phoenix Premier Room (Double Bed)
Checked in Apr 2024
Solo travelers
12 Reviews
5.0/5
Outstanding
Posted on May 17, 2024
This is a very nice hotel. Clean, with friendly staff. It has a great location a very short walk from the train station (no need for a taxi!) Having multiple buildings was a bit confusing. But quickly resolved. One very notable aspect is the incredibly large breakfast buffet with a huge number of different items! The only difficulty that presented was that a diner almost needs a map to find all the items! :-)
Response from Property: Dear guests, thank you for your recommend.We are very happy to give you such a good impression, let you love our hotel so much, we will continue to work hard.Phoenix hotel welcome you to visit next time.
Mee Lian
Feng Yue Twin Room
Checked in Mar 2024
Travel with friends
5 Reviews
4.2/5
Very Good
Posted on Apr 12, 2024
Very convenient, just opposite Nanning Railway station and the airport bus stop. Nearby shops and eateries. Will definitely recommend and will return again.
Response from Property: Thank you for your praise of us,we will work harder to do your best.Satisfaction is our greatest motivation,We treat every customer as our friend and welcome you to visit our home next time.
Guest User
Checked in Jun 2023
Couples
1 Reviews
4.5/5
Great
Posted on Jun 30, 2023
Location is excellent near all shopping malls and pedestrian street. All kinds of food u wanted are around this area. Their breakfast is widespread n good. Room is excellent n clean. Their front desk manager went out of the way to assist any queries we had. Overall will come back n stay here again.
Response from Property: Thank you for your praise of us,we will work harder to do your best.Satisfaction is our greatest motivation,We treat every customer as our friend and welcome you to visit our home next time.
Guest User
Checked in Jun 2023
Solo travelers
37 Reviews
4.2/5
Very Good
Posted on Jun 23, 2023
Nice spacious and comfortable rooms, quiet environment. There was a large selection at breakfast for a reasonable price. Staff were very friendly and helpful. My only complaint is that the room could have been slightly cleaner and the carpet has seen better days.
Guest User
Phoenix Premier Room (2 Beds)
Checked in Jul 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
Very good
小连连
Feng Yue City-View Double Bed Room
Checked in May 2024
Family
4 Reviews
4.2/5
Very Good
Posted on Aug 11, 2024
service ok
Guest User
Feng Yue Twin Room
Checked in May 2024
Booked for others
5 Reviews
3.2/5
Posted on Jul 29, 2024
doutinghao
Guest User
Feng Yue Twin Room
Checked in Oct 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
This is the warmest hotel I have ever seen. Every service staff in the hotel is very nice and enthusiastic. Huang Yixian, the assistant lobby manager, was very enthusiastic at the front desk when checking in, and also gave free welcome fruit. The whole stay experience was great and very happy. The hotel is also very cost-effective. I will choose it again next time. The location of the hotel is very convenient. Although it is in Mali, the sound insulation is very good. It is very quiet at night and you can have a good rest
Original TextTranslated by Google
Response from Property: [Self-service laundry] [Gym] [Direct access to the subway] [Next to the popular pedestrian street night market] You are really our best guest. We are very happy to leave you such a good impression and make you love our hotel so much. We will continue to work hard and make it to the next level~~ Fenghuang welcomes you to visit next time~~
Guest User
Feng Yue City-View Double Bed Room
Checked in Oct 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 2, 2024
I was pleasantly surprised to choose Phoenix Hotel for the National Day holiday. The transportation here is convenient. There is a subway and it is very close to Nanning Station, which is only a five-minute walk away. Xiaoxue at the front desk was very enthusiastic and the check-in was very fast. The hotel environment is also very good, the room is clean and bright, and the towels are disinfected and packaged. It is very comfortable to stay here. I choose this hotel every time I stay!
Original TextTranslated by Google
Response from Property: [Self-service laundry] [Gym] [Direct access to the subway] [Next to the Internet celebrity pedestrian street night market] Dear guests, thank you for the support and recommendation of Phoenix Hotel! Next time you have time, you can come to check in at the Xiguan Night Market, pedestrian street and other Internet celebrity gathering places around the hotel. The hotel is located in the center of Nanning, with convenient transportation. The airport bus is opposite the hotel and it is only 5 minutes away from the railway station; it is only 2 minutes walk from Exit B of the subway line 1 and 2 railway station. Customer satisfaction is the only criterion for testing our service level. We will continue to work hard to bring you a better experience. Looking forward to your visit again and wish you a happy life!
Guest User
Family Friendly Room (2 Beds)
Checked in Oct 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Oct 2, 2024
The hotel is near the train station. You can enter from Exit A and exit from Exit B. The location is good, transportation is diverse, and travel is very convenient. The towels are well packed. There is a self-service laundry room and gym on the 18th floor with complete facilities and equipment. The hotel is close to entertainment, shopping, food and attractions. The room is very clean and tidy, and the toiletries are complete. Xiao Liu's service is also very warm and thoughtful!
Original TextTranslated by Google
Response from Property: [Self-service laundry] [Gym] [Direct access to the subway] [Next to the popular pedestrian street night market] We hope to improve your stay experience in terms of value-for-money hardware and software, and also make you feel the warmth of home through every little detail during your journey~ Thank you for your five-point praise, and look forward to seeing you again~
Sanshengwu
Feng Yue Twin Room
Checked in Sep 2024
Family
22 Reviews
5.0/5
Outstanding
Posted on Sep 6, 2024
A family of four stayed here and felt good. The room was spacious, bright, clean and tidy. The quality of the hotel was good and the price was reasonable. The service provided by Xiaoxue at the front desk was very good. The hotel is very close to the train station and is very convenient to go anywhere. The prices in Nanning are really cheap and taxis are not expensive either. It's very good.
Original TextTranslated by Google
6/11
Response from Property: [Self-service laundry] [Gym] [Direct access to the subway] [Next to the popular pedestrian street night market] We hope to improve your stay experience in terms of value-for-money hardware and software, and also make you feel the warmth of home through every little detail during your journey~ Thank you for your five-point praise, and look forward to seeing you again~
Hanbogeer
Feng Yue Twin Room
Checked in Sep 2024
Family
11 Reviews
4.3/5
Very Good
Posted on Sep 19, 2024
Because I had to catch an early train, I made a reservation near the train station and checked four stars and above. This is the best hotel in the vicinity. At this price, I really didn’t have much hope at first. I didn’t expect that the room was very good, a twin room. There are two 1.5m beds, spacious and clean. Disadvantages: There was no refrigerator in our room. There happened to be a cleaning staff nearby, so I asked and was told that some rooms did not have refrigerators. This was a shock... because it was not strictly necessary, I did not ask the front desk to change the room.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Nanning Phoenix Hotel and taking time out of your busy schedule to leave us a valuable review. Your recognition is our greatest encouragement. We are deeply sorry about the problem you mentioned that there is no refrigerator in the room. Due to differences in hotel room configurations, some rooms do not have refrigerators. We apologize that this detail was not clearly communicated to you before your stay. We will further strengthen staff training to ensure that we provide guests with more accurate and comprehensive room information in the future. Looking forward to your next visit, we will wholeheartedly provide you with better service. Wish you a happy life!