Century Junyue Hotel Reviews

Response from Property: Thank you for choosing to stay at ous hotel and writing down your stay experience. We are honored to receive your generous praise and strong recommendation! The front desk staff are inspired by your praise, and we are constantly striving to provide better service. Looking forward to your next stay and wishing you a pleasant trip to Guangxi!

Response from Property: Thank you for choosing to stay in our Hotel and write down your stay experience, we are so encouraged by your Comment，Look forward to your next stay, wish you have a nice day!

Response from Property: Good afternoon，Distinguished Guest! Thank you very much for your stay and appreciation! Happy to provide you with a satisfactory stay experience, your affirmation is like the sun in Nanning for a long time to warm Xiao Yue’s heart! Your appreciation is a great inspiration to the hotel, which is the driving force of our progress. We will continue to keep our enthusiasm and make every guest feel at home. We look forward to your visit again! I wish you have a nice trip!

Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of Century Grand Hyatt Hotel. wish you a happy life!

Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of Century Grand Hyatt Hotel. wish you a happy life!

Response from Property: There is nothing else but white tea and pleasure. I am waiting for the wind and waiting for you. Thank you very much for your support of Xiaoyue. I always believe that a good reputation will make customers recommend us with the most sincere satisfaction. At the same time, we are honored to provide you with the best service. The hotel integrates guest rooms, catering, and business meetings. It is adjacent to the beautiful Qingxiu Mountain, Qingxiu Wanda and Nanning East Railway Station. It has an excellent geographical location, extremely convenient transportation, and is very convenient for shopping and dining. We look forward to serving you again and wish you a happy life!

Response from Property: Dear guests: Hello! I'm glad that you chose to stay at Century Grand Hyatt Hotel. I was stunned when I saw the low rating from you! The hotel is located in a prosperous area, with the excitement and convenience of the city. The breakfast buffet on the second floor is rich in variety and delicious, and there are takeaway boxes! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. Xiaoyue always hopes to use her thoughtfulness and warmth to become the home away from home in your heart. I look forward to your next visit home!

Response from Property: We regret that we were unable to provide you with a satisfactory stay experience this time! The hotel's low pillow is filled with gray cassia seeds particles, so it is not the pillow that is moldy but the color of the cassia seeds that caused you a misunderstanding. Xiaoyue is deeply sorry for this. During your stay at the hotel, if you have any questions about the facilities and equipment in the room, you can contact the front desk at any time. We are on call to serve you 24 hours a day. Xiaoyue has fed back your comments to the relevant departments for corresponding improvements. On behalf of all the hotel friends, Xiaoyue deeply apologizes and promises to provide you with a better stay experience next time! I wish you always joy and happiness!

Response from Property: Dear guest, hello! Bedding and towels in our hotel must be replaced strictly in accordance with the standard of one change per guest. After the linen is sent to a professional washing company for cleaning and disinfection, a dedicated person will be responsible for inventory and inspection! Xiaoyue regrets that we have brought you a bad check-in experience. We sincerely apologize! But at the same time, I am also very confused about the reason why this happened, because the picture you provided looks more like the color of lipstick. After investigation, I found that the room attendant does not know how to put on makeup, and the hotel cleaning staff is male. Xiaoyue sincerely hopes that during your stay in the hotel, if you have any problems with the room facilities and equipment, you can call the front desk at any time. You can express your reasonable demands in time. Xiaoyue can also serve you better. We are on call 24 hours a day to serve you. Serve. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you for more details. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome your visit again!

Response from Property: Dear guest: Hello! We are very sorry for the misunderstanding caused by our insufficient communication! The normal check-out time of the hotel is indeed before 14:00. In order to improve the guest's check-in experience, the hotel and the platform can redeem the right of one-hour delayed check-out for some guests. Contacting you in the afternoon does not mean to urge you to check out. We want to inform guests of the exact check-out time in advance so that guests can better plan their future itineraries. We also remind guests to pay attention to the time to avoid unnecessary charges for overtime. The temperature in Nanning has been relatively warm recently, and mosquitoes are indeed rampant. Hotel rooms are equipped with electric mosquito coils for guests to use. Xiaoyue is very sad that she could not give you a satisfactory stay experience. This is Xiaoyue's biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. Xiaoyue hopes that you can come again and will definitely give you a more considerate and warm stay experience, so that you can feel Xiaoyue's sincerity and see the hotel's efforts to innovate and progress. . Xiaoyue will welcome every distinguished guest with better service. Xiaoyue wishes you a happy life and good luck!

Response from Property: Dear guests: Hello! First of all thank you for your patronage! We deeply regret and apologize for the inconvenience caused to you. It is a pity that we could not bring you a pleasant stay experience; we are sorry that our staff on duty failed to respond promptly and positively. When we see your feedback, we attach great importance to it and immediately review the monitoring. The fact is that when you went to the front desk to inquire about the matter, there was only one employee on duty at the front desk and he was answering calls from other guests. He failed to respond in time and caused you Suffering from neglect and misunderstanding. Of course, we will not explain or defend this matter, but we sincerely express our humility no matter what! We will immediately take proactive measures to punish the employees involved for poor service and suspend them from work for training. In addition: First, the hotel always adheres to the business principle of integrity first. It is unnecessary and meaningless to give good reviews, as evidenced by having 60% of loyal member customers; second, the hotel completed the remodeling and launched a new brand in October 2020, all using The national standard environmentally friendly materials have no formaldehyde smell at all; third, the hotel is located in the core business district of Qingxiu, with complete facilities and suitable for both movement and quiet. There will be no noise interference when the windows are closed in the room. If there are any, then correct them; if not, then encourage them. We will continue to work hard to do better! We sincerely invite you to continue to pay attention and encourage us, and we sincerely welcome you to visit us again. I wish you a happy life and all the best!