Guest User
January 2, 2023
TO FLEE ! We had booked this hotel which is located very close to the center which is convenient for visiting the city! The welcome is very friendly. Which highlights the service... We arrived in a room that must have been "large", we were quickly disillusioned! We had to go through the reception, then the parking lot and finally enter what they call the "annex" building to go up to our room (3 different codes each time, do you know Boyard?). This, every time we wanted to regain it. When we wanted to use a towel, I'll spare you the details: disgusting, it was stained red. Absolutely unacceptable for a hotel. Even if it is not a 3*, the hygiene really leaves something to be desired. The towel was brought back to reception, who offered to leave another one in the room. Guess? It was not stained red but brown... And to top it all off, there was a power cut on the evening of December 31st when we were getting ready. Last things, which are small details given our experience in this hotel: no access for people with disabilities, poorly arranged and narrow room, the noise of the building door each time it opens is heard since (very ) poorly soundproofed. The Hôtel Logis Châteaubriant is definitely one to avoid!
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