Nantong Youfei Hotel

Reviews of Nantong Youfei Hotel

Nantong Youfei Hotel

No.8 Haonan Road, Chongchuan District, Nantong, Jiangsu, 226001, ChinaSee Hotel Details
Nantong Youfei Hotel
Nantong Youfei HotelNantong Youfei HotelNantong Youfei Hotel
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Guest Reviews

9.5/10
Outstanding
1548 Reviews
Verified reviews
Location9.6
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(1548)
Positive reviews(1519)
Reviews with photos/video(238)
Delicious breakfast(153)
Classy environment(125)
Friendly front desk staff(69)
Convenient parking(45)
Located downtown(40)
Loved the night views(19)
Luxurious(14)
Delicious buffet(14)
Negative reviews(29)
SophieLoves2Travel
Superior 2-bed Room
Stay Date May 2024
Family
7 Reviews
10/10
Outstanding
Posted on Jun 23, 2024
The view of our hotel room was beautiful. The breakfast was amazing. Different selections for the 3 mornings we stayed there. The gym and laundry room were great too. Highly recommended.
Response from Property: 尊敬的賓客,您好!非常感謝您對新有斐大酒店的支持。我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的。同時我們也很榮幸能為您提供最優質的服務,非常歡迎您無論商務出差或是旅行再次選擇我們的酒店!真誠期待您的再次光臨!
Taron
Queen Room With City View
Stay Date Apr 2024
Travel with friends
2 Reviews
2.0/10
Posted on May 18, 2024
The hotel room was too hot to sleep and the air conditioner is set by the hotel and cannot be controlled by ourselves. The reception’s advice was to open the window. We cancelled another night and booked another hotel. Would not recommend this hotel to anyone who needs the freedom to control their room temperature.
Response from Property: 尊敬的賓客您好,歡迎您入住南通有斐大酒店,非常抱歉本次入住未能給您帶來滿意的體驗,目前南通氣温晝夜温差較大,我們的空調暫時是根據實時温度分時段調節,衹要是在空調開啟的時段房間的温度都是自己可以通過房間的面板自由調節的,我們已經將您的反饋告知了酒店管理層,我們也會更加重視調節空調的開關時段,確保住店客人入住的舒適性,期待您再次光臨看到我們的成長和進步,祝您生活愉快,萬事順意!
Mi rao (Mirao)
Haohe View Double Bed Room
Stay Date Dec 2024
Couples
10 Reviews
10/10
Outstanding
Posted on Jan 24, 2025
Very awsome place and Really good view
Response from Property: 尊敬的賓客:您好!感謝您入住南通有斐大酒店並且不吝讚揚!非常高興您能感受到酒店環境的優美和舒適度。酒店一直以來都致力於打造一個温馨、安靜、整潔的住宿體驗。同時,我們也非常注重客人的個性化需求,希望未來能夠為您提供更加完善的服務,讓您的入住體驗更加愉快。新年臨近,祝願您與家人好事連連、幸福常在! ——OTA經理:侯燕
Cc
Superior 2-bed Room
Stay Date May 2024
Business travelers
1 Reviews
10/10
Outstanding
Posted on Jun 9, 2024
Good place near river in nantong
Response from Property: 尊敬的賓客,您好!非常感謝您對新有斐大酒店的支持。我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的。同時我們也很榮幸能為您提供最優質的服務,非常歡迎您無論商務出差或是旅行再次選擇我們的酒店!真誠期待您的再次光臨!
venter
Superior Queen Room
Stay Date May 2023
Couples
23 Reviews
10/10
Outstanding
Posted on Jul 4, 2023
Service was great upgrade for free room was clean and the breakfast staff was awesome
Response from Property: Dear guest,! Thank you very much for choosing to stay at the Youfei Hotel. We are delighted to see that the hotel has added beautiful memories to your trip. Your satisfaction is the unremitting pursuit of our Youfei people, and we will continue to work hard to provide you with better service. We wish you a romantic experience in every aspect of your life, and we sincerely look forward to your next visit.
Thierry Qidong
Deluxe King Room
Stay Date Dec 2022
Solo travelers
18 Reviews
9.5/10
Amazing
Posted on Jan 31, 2023
As usual, very nice hotel and room, in this hotel located in the city center, close by walk to all commodities.  I always go there when go to Nantong.  Only breakfast buffet was not opened, served at table individual. Maybe due to Chinese New Year?
Response from Property: Dear guest!Thank you very much for choosing to stay at the Nantong Youfei Hotel and giving us a sincere evaluation. We are glad that you have appreciated the hotel's service and geographical location. We are honored to receive your affirmation and will continue to provide you with high-quality service. With your encouragement, we will do better and look forward to your next visit!
Guest User
Superior Queen Room
Stay Date Apr 2025
Couples
12 Reviews
10/10
Outstanding
Posted on May 5, 2025
Facilities: The hotel facilities are very good, with a very beautiful facade. Standing across the Hao River, the scenery is super beautiful! The lobby is also magnificent, with some museum displays, clean and warm, with the charm of an old five-star hotel, but the facilities are quite new. Sanitation: Clean and tidy, very warm, the room is large and spacious, and they also helped to upgrade it for free. Many cabinets are spotless, which is very good~ Environment: The environment is very good, right by the Hao River, immersive enjoyment of the night view, the first day when I arrived was at night, right at the door of the hotel, many people sat by the river to enjoy the scenery and chat, the shadows of the trees were moving, it was particularly pleasant and beautiful, it was also very convenient to eat, drink and have fun nearby, I ate a lot of delicious food, and also went to punch in the nearby blue print museum, I recommend it~ Service: The service is nice, there is a dedicated 24h WeChat butler, when you need it when you are outside, you can also communicate with the butler, the response is quick, the requirements are also met, and it is a very happy and comfortable experience. During the May Day holiday, all the scenic spots were crowded. I came here from Shanghai and bought a ticket to visit another city. I didn't expect such a surprise. I will come here again next time when I have time.
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6/12
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Youfei Hotel. We are very happy to see that the hotel has added wonderful memories to your trip. Your satisfaction is what we at Youfei are constantly pursuing. We will continue to work hard to provide you with better services. I wish you a romantic experience at all times and in all places in your life. We sincerely look forward to your next visit.
Guest User
Superior Queen Room
Stay Date Apr 2025
Family
3 Reviews
10/10
Outstanding
Posted on May 19, 2025
The hotel thoughtfully helped us coordinate the king-size room and the parent-child room on the same floor, which is convenient for our family to bring the baby. The corridor can see the view of the Haohe River, which is very good. The location is extremely advantageous, in the center of the Haohe Scenic Area, and it is very convenient to go out for a night tour of the Haohe River. The hotel has a rich variety of breakfast. The king-size room is very cost-effective.
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Response from Property: 尊敬的賓客您好,歡迎您入住南通有斐大酒店,看到您滿分的點評,我們很激動,感謝您對我們酒店全方面的認可,非常開心您對我們服務人員的肯定,我一定代為轉達您的誇獎,我相信他們一定會在您的認同下不斷成長和進步,此外我們酒店雖開業時間較長,但我們一直會對我們的設施設備進行定期保養和維護,保證每位賓客入住的安全性和舒適度,我們期待您常常光臨,祝您生活愉快,天天開心!
Ryan
Boutique Queen Room
Stay Date Apr 2025
Business travelers
84 Reviews
2.0/10
Posted on May 11, 2025
I came to Nantong for something and was delayed, so I could only stay for one night. I wanted to stay at Hampton, but my friend strongly recommended it to me, saying it was an old four-star hotel. I was really disappointed. The room is not very big, so it is OK to stay for one night. Complaints: 1. The four pillows are very "fluffy" and "soft", as if there are no pillows. Sleeping on them is like sleeping without pillows. Aren't there usually two soft and two moderate ones? 2. I don't know what happened to the air conditioner. It seems to be turned on but not turned on. It is very hot. I got up in the middle of the night and adjusted the temperature to 18 degrees, but it didn't work. 3. The room may be close to the hospital and along the street, so it is a bit noisy. This is an objective flaw, and there is nothing we can do about it. 4. The front desk was "generous". I wanted to ask for 2 bottles of water because there was not enough water. As a result, I called around 5 o'clock and it was not delivered until more than 8 o'clock. I asked the second time and it was delivered. 5. The waiter was "diligent". When I returned to the room the next morning, it was only 9-10 o'clock and I asked if I would check out or extend my stay. I don't know if checking out on time would affect your lunch break. Anyway, there were many problems and complaints during our stay. For this service and this room, three stars is the most.
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Response from Property: Dear guest, hello! First of all, thank you very much for choosing to stay in our hotel and for your valuable comments on your stay experience. We attach great importance to the feelings of every guest. We are deeply guilty for not being able to provide you with a satisfactory accommodation experience this time, and hereby express our sincerest apologies to you. We have contacted the supplier regarding the pillow problem in the room you reported, and will replace the pillows in the room in batches, paying more attention to the support and comfort of the pillows. In addition, the hotel currently has buckwheat pillows available. We are happy to serve you if you need them; regarding the air conditioning, we have contacted the engineering department to conduct a comprehensive inspection of the air conditioning equipment in the room to ensure that all the air conditioners in the room can be used normally; regarding the room noise problem you mentioned, we are also understanding it. All rooms of your room type are facing south and are not close to the road, so there should be no noise problem. Do you open the window when you sleep? Regarding water delivery, we will definitely strengthen the training of front desk and room attendants to provide timely assistance to guests with the guests' needs as the first priority. Regarding the waiter's inquiry in the morning whether the guests want to extend their stay, we are also investigating, and will punish and train the employees involved to ensure that this situation will not happen again in the future. We look forward to your visit again to see our growth and progress. I wish you a happy life and all the best!
Muxiaobao
Boutique Queen Room
Stay Date Apr 2025
Business travelers
32 Reviews
10/10
Outstanding
Posted on May 7, 2025
Environment: Recommended by local friends, the location is beautiful by the Haohe River; there is a snack street nearby, and you can reach the Haohe Scenic Area in more than 10 minutes; the hotel has a large parking lot, which is convenient and free Facilities: The lobby is luxuriously decorated. The handsome guy at the front desk took the initiative to upgrade the room when I checked in. The room is not too old, the hardware facilities are very textured, and the sound insulation is good and very quiet; Service: The breakfast restaurant has a reasonable layout, a very rich variety, and is up to the standard of a 4-5 star hotel. The dishes are unique and delicious. The service is considerate. It was not until 10 o'clock that I was reminded to pick up the last meal, and I didn't rush to collect the meal; desserts were arranged at night and a small card was handwritten, which was thoughtful! In short, the price of the season and the five-star stay experience are worth staying in many times!
Show OriginalGoogle Translated
6/7
Response from Property: Dear guests, welcome to Nantong Youfei Hotel. Our hotel is located in the main urban area of ​​Nantong, adjacent to Nantong's famous scenic spot Haohe Scenic Area, and within walking distance to Nantong's most lively street, South Street. The surrounding scenery is beautiful and life is convenient. Next to the hotel is the Affiliated Hospital of Nantong University, a Class 3 hospital, and it is only a few hundred meters away from Nantong Metro Line 1, making travel extremely convenient. The hotel provides free parking for guests, solving the problem of inconvenient parking in the old city. The service staff of our hotel have also received professional training and are thoughtful, meticulous and measured in their service. I hope you will continue to choose our store in the future. All our staff sincerely await your visit and wish you a happy life and a happy family!
Guest User
Superior Queen Room
Stay Date Apr 2025
Couples
16 Reviews
10/10
Outstanding
Posted on May 9, 2025
The room is very good. Although it is not a particularly new hotel, it is a famous retro luxury hotel in Nantong. The facilities are not particularly new, but the furniture craftsmanship and materials are good, and we are very satisfied. It is worth mentioning that the sound insulation is super good👍The front desk service and the cleaners maintain a sense of affinity. We feel that this hotel has been quite satisfactory👍
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Response from Property: Dear guests, welcome to Nantong Youfei Hotel. We are very happy to receive your full praise. Thank you very much for your recognition of our front desk staff. We will continue to make progress on the original basis, always maintain enthusiasm, and strive to improve. We will also carry out regular maintenance of our facilities and equipment to make your stay happy and satisfactory every time. The door of Nantong Youfei Hotel is always open for you. You are welcome to come back often. I wish you a happy life, peace and joy!
Wenzitaoyanwenzi
Children's Family Friendly Room
Stay Date Apr 2025
Family
6 Reviews
10/10
Outstanding
Posted on May 3, 2025
I knew Youfei Hotel when I first came to Nantong to attend university 20 years ago. I haven't been back since I graduated in 2013. This year, I finally came back with my family to have a look. I chose Youfei without hesitation. First, I have feelings. Second, the service of the old star hotel will never disappoint you. Third, the location is really great. Facing the Haohe River, close to South Street, and across the road from the Nantong Museum, it is the most suitable choice for checking in the city's attractions. Although the hotel has a sense of age, the magnificent French architecture can still glimpse its former glory. The most important thing is that all the staff I met are super enthusiastic!!! We arrived too early that day (arrived before 8 o'clock). After consulting the hotel service staff whether there was a vacancy, they immediately helped me urge the room cleaning aunt to clean as soon as possible, and immediately gave the child a toy. We decided to go out to play first. Just after 10 o'clock, I received a call that the room had been cleaned and could be checked in. The check-in was also super fast. The housekeeper WeChat was added and some precautions were sent. At night, we found that the door beam outside the house was slightly warped, so they immediately sent staff to check and deal with it. They asked us if we needed to change rooms (we refused ourselves and felt it was okay), and gave us a bag full of fruit and water as compensation when we checked out, which made me a little embarrassed. I would like to say thank you to all the staff here again. Your warm service added the icing on the cake to our trip to Nantong.
Show OriginalGoogle Translated
Response from Property: Dear guests, welcome to Nantong Youfei Hotel. We are particularly honored to receive your recognition. Our hotel adheres to the concept of providing guests with warm, thoughtful and meticulous service, paying attention to detail service and personalized service. We hope that all our guests can stay in Youfei for a comfortable, romantic and unforgettable time. All employees of Youfei Hotel will always be enthusiastic and wait for the arrival of guests. We look forward to your visit again and wish you a happy life and all the best!
Xiaopengyoujiadexiaoyuzhou
Superior 2-bed Room
Stay Date Apr 2025
Family
8 Reviews
10/10
Outstanding
Posted on May 2, 2025
The price/performance ratio is OK, the room is very comfortable and dry. The service attitude is very good 👍A suggestion: replace the desk lamp with a special eye protection lamp for homework, which is more in line with the tonality of Nantong citizens who love to study!
Show OriginalGoogle Translated
Response from Property: Dear guests, welcome to Nantong Youfei Hotel. We are honored to receive your recognition. With your encouragement, our service staff will definitely maintain a good state, continue to work hard, maintain enthusiasm, and provide guests with warm, thoughtful and meticulous services. We also hope that you will bring our reputation to relatives and friends. We have reported your suggestions to the leaders. Look forward to our changes. We sincerely invite you to visit again and wish you a happy life and happiness every day!
Guest User
Haohe View Double Bed Room
Stay Date Apr 2025
Other
12 Reviews
10/10
Outstanding
Posted on May 2, 2025
The room is large and has a beautiful view of the Haohe River. The hotel is in a good location, the lobby is grand, and the service is good. As soon as you arrive at the hotel, the butler will add WeChat and solve the guests' problems. If you leave something at the hotel, you will be notified in time via WeChat. In short, it is a hotel worth recommending.
Show OriginalGoogle Translated
Response from Property: Dear guests, welcome to Nantong Youfei Hotel. We are particularly honored to receive your recognition. Our hotel adheres to the concept of providing guests with warm, thoughtful and meticulous service, paying attention to detail service and personalized service. We hope that all our guests can stay in Youfei for a comfortable, romantic and unforgettable time. All employees of Youfei Hotel will always be enthusiastic and wait for the arrival of guests. We look forward to your visit again and wish you a happy life and all the best!
Guest User
Boutique Queen Room
Stay Date Mar 2025
Family
16 Reviews
10/10
Outstanding
Posted on Apr 17, 2025
Youfei is a famous hotel in Nantong. It's my first time staying here. I feel good. The facilities are OK, the hygiene is first-class, it's right next to the Hao River, and the attitude of the staff is also super good~~ I will definitely come again next time...
Show OriginalGoogle Translated
Response from Property: Dear guest: Hello! Thank you for your support and affirmation for your stay. We are honored to make you feel satisfied. Warm and friendly hospitality has always been our goal. We will work harder to provide every guest with a comfortable and warm living environment and leave happy and beautiful memories for the guests. At the same time, we sincerely look forward to your visit again. I wish you good health and happiness every day!