Le Meridien Nantong

My recent stay at the Le Meridien Nantong, a five-star hotel, was a mixed experience. While the hardware facilities generally met five-star standards, several aspects of the stay were subpar. Let me share my honest feedback. During check-in, I was assisted by a male and a female front desk staff. The male attendant was consistently cheerful and provided warm, attentive service, which was great. However, the female staff member had a rather bland expression and lacked approachability. Additionally, I was surprised to learn that a 500 RMB deposit was required. Many five-star hotels of similar caliber no longer charge deposits. Upon inquiry, I was told this was due to chargeable items like drinks and nuts in the minibar. This felt a bit off, especially when mid-range hotels like Hanting and Atour often offer complimentary minibar drinks, highlighting a significant disparity. Upon entering the room, the overall environment was pleasant, and the hotel even upgraded my room type, offering a great view from the window. However, a small detail left a less-than-favorable impression: all the toiletries were in locked, sealed dispensers. This felt a bit stingy, as very few guests would take the toiletries with them anyway. The most frustrating incident was around 11 PM when someone suddenly knocked on the door offering room service, waking me up from a deep sleep and significantly disrupting my rest. Checking out was relatively smooth, and the deposit was refunded to the original payment method. However, the overall supporting services and attention to detail were even inferior to those found in mid-range hotels like Hanting and Atour. There were no basic thoughtful touches. This is my genuine experience, for reference only!

The room was clean and comfortable, and the pool was divided into three sections based on children's heights. The hotel is beautiful and conveniently located. Wanda Plaza is right across the street, and it's within walking distance to RT-Mart and Sam's Club.

Our vacation experience here last summer was fantastic; the river-view suite was well-designed and aesthetically pleasing, so we decided to bring the kids back this year. It still feels familiar, and in many ways, things have even improved. Ryan contacted us the day before our arrival to understand our needs, and check-in on the day itself was quick and efficient. The executive lounge staff were charming and friendly, the light meals were consistently good, and the fruit was fresh – especially the watermelon, which was incredibly sweet. The breakfast buffet impressed the little one last year, particularly the Jianbing Guozi, which they talked about all year, wanting to have it again. This time, we found even more variety, with the fish noodle soup and shrimp roe noodles being especially unique. The pool and gym were spotless, and the staff were professional and responsible. The complimentary hat museum experience was also very enjoyable. All in all, it was a pleasant and satisfying vacation. I really love this hotel!

The room offers a stunning view, like a beautiful painting. The hotel lobby features elegant metal sculptures complemented by soft lighting, creating a subtly impressive and timeless ambiance without being overtly designed for photo ops. The guest rooms have high ceilings, and the canal outside the window provides a lovely view. The mattress has a perfect balance of firmness, and the in-room Illy coffee machine is a welcome touch. The soundproofing at night is excellent, ensuring a wonderfully peaceful rest. The toiletries have a light, sophisticated fragrance. Breakfast is unpretentious but delicious, with the local fish noodle soup being fresh and flavorful, and the shrimp roe noodles tasting incredibly savory.

Unlike typical commercial hotels, Le Méridien has a stronger artistic vibe. Right at the entrance, there's a captivating art piece called 'Wuji'. The front desk and concierge staff are all very enthusiastic and responsive to requests. The room has wireless desktop charging and a large bathtub, and the bed is super comfortable. The illy coffee machine looks great, and the coffee is delicious too!

The service was excellent, and the hotel facilities were comprehensive. Parking was convenient, and they even had EV charging spots. Breakfast was also plentiful.

The hotel staff were all very friendly, and my child absolutely loved staying here. The special croissant at breakfast was incredibly delicious, and the cheese omelette was also perfectly to my taste 😋. I tried the Lily coffee machine in the room, which was a nice touch. Many design elements throughout the hotel are truly unique and chic.

This hotel is wonderfully relaxing, almost like an art museum. The art gallery in the public area is really interesting, and the fully smart Illy coffee machine in the room was a great touch. The 'Wuji' art piece right at the entrance is particularly iconic. For breakfast, they offered fish soup noodles, handmade steamed buns, and fresh squeezed juice. The toiletries smelled fantastic; I was very satisfied.

The room comfort is excellent, the canal view is stunning, and the breakfast is abundant. It's a hotel suitable for both business and leisure.