Lealea Garden Hotels Sun

Lealea Garden Hotels Sun Reviews

Lealea Garden Hotels Sun

No.7 Shuixiu Street, Riyue Village, Yuchi Township, Nantou, Taiwan, 55546, ChinaView Hotel Details
Lealea Garden Hotels Sun
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Lealea Garden Hotels Sun Guest Reviews

4.4/5
Very Good
111 Reviews
Verified reviews
Location4.6
Amenities4.1
Service4.5
Cleanliness4.3
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All reviews(111)
Positive reviews(107)
Reviews with photos/video(41)
Great service(31)
Awesome rooms(26)
Awesome stay(23)
Clean and tidy(16)
Great location(16)
Secluded lake view(12)
Convenient location(11)
Negative reviews(4)
Guest User
Standard Quadruple Room With Balcony
Checked in 2024 年 10 月
Family
1 Reviews
3.0/5
Posted on 2024 年 10 月 3 日
The morning after our stay at Lea Lea, our entire family has been itching non stop. There are many red itchy spots all over the legs and it has caused our family to be extremely uncomfortable for the last couple days. Not sure if this is attributed to the cleanliness of the bedding or towels.
Response from Property: Dear RaymondWe are very sorry for your experience.After receiving your letter, we check the storage of towels and sheets as soon as possible.it seems ok like usual.We check the records to see if other guests had the same reaction.Hotels regularly cleaning and disinfection operations.The last time was 9/23.We will clean and check again to avoid a recurrence.Hope your family feel better now.We very sorry for the inconvenience.
Desmond Chng
Superior Twin Room
Checked in 2024 年 4 月
Solo travelers
18 Reviews
5.0/5
Outstanding
Posted on 2024 年 4 月 20 日
Very convenient location. Shopping and food street are just beside. Room are big and breakfast is wonderful.
Response from Property: Dear Desmond Chng, Thank you for your kind words about us. Your appreciation means a lot to us. If there's anything else we can assist you with during your stay or if you have any further feedback to share, please don't hesitate to reach out. We're here to ensure you have a comfortable and enjoyable experience with us. We look forward to welcoming you back again soon! Kind Regards, Lealea Garden Hotel-Sun
Nancy Soo
Deluxe Family Room Lake View with Balcony
Checked in 2024 年 9 月
Travel with friends
4 Reviews
4.7/5
Amazing
Posted on 2024 年 11 月 24 日
The hotel service was good, with staff being attentive and helpful throughout our stay.
Response from Property: Dear guest Thanks to your comment.
Yun-De
Superior Twin Room
Checked in 2024 年 3 月
Travel with friends
8 Reviews
4.2/5
Very Good
Posted on 2024 年 4 月 2 日
Friendly and helpful staff. Spacious room facing the lake.
Response from Property: Dear distinguished guest thanks for your comment
Murray Clive
Superior Twin Room
Checked in 2024 年 4 月
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on 2024 年 4 月 28 日
Fabulous location and service. Breakfast sensational. Handy to shops, ferry and a nice walk to the rope way to the Formosan village.
Response from Property: Dear Murray Clive,Thank you for your glowing review of Lealea Garden Hotel-SunThank you for taking the time to provide us with your feedback and review.We are extremely happy that you enjoyed your stay with us and that our good location was convenient for you.If there's anything specific you enjoyed or if there are additional suggestions you'd like to share, please feel free to reach out.We look forward to welcoming you back to Lealea Garden Hotel-Sun for another positive experience.Kind regards,Lealea Garden Hotel-Sun
TanLinna
Superior Twin Room
Checked in 2024 年 4 月
Travel with friends
1 Reviews
4.5/5
Great
Posted on 2024 年 4 月 7 日
THE HOTEL IS NOT NEW BUT CLEAN N SPACIOUS. WE ENJOYED OUR 2 NIGHTS STAY HERE. STAFF IS GOOD, BREAKFAST IS GOOD, A NICE PLACE TO STAY IF U COME TO SUN MOON LAKE.
Response from Property: Dear TanLinna,Thank you for your kind words about our front desk.Your appreciation means a lot to us, and we'll be sure to pass on your thanks to our staff members.If there's anything else we can assist you with during your stay or if you have any further feedback to share, please don't hesitate to reach out. We're here to ensure you have a comfortable and enjoyable experience with us.We look forward to welcoming you back again soon!Kind Regards,Lealea Garden Hotel-Sun
Putri
Deluxe Family Room Lake View with Balcony
Checked in 2024 年 4 月
Family
3 Reviews
5.0/5
Outstanding
Posted on 2024 年 6 月 29 日
good, parking available for free
Response from Property: Thank you for your glowing review of Lealea Garden Hotel-SunThank you for taking the time to provide us with your feedback and review.We are extremely happy that you enjoyed your stay with us and that our good location was convenient for you.If there's anything specific you enjoyed or if there are additional suggestions you'd like to share, please feel free to reach out.We look forward to welcoming you back to Lealea Garden Hotel-Sun for another positive experience.Kind regards,Lealea Garden Hotel-Sun
Samuel Ng KW
Superior Twin Room
Checked in 2023 年 3 月
Travel with friends
16 Reviews
4.7/5
Amazing
Posted on 2023 年 3 月 31 日
There is 3 island around sun moon lake, this hotel is at the busy area. To boat to cable car all nearby.
Response from Property: Thank you for your evaluation, we’re looking forward to seeing you again.
Guest User
Deluxe Family Room Lake View with Balcony
Checked in 2024 年 6 月
Family
8 Reviews
5.0/5
Outstanding
Posted on 2024 年 6 月 21 日
Very good
Response from Property: Dear ,Thank you for your glowing review of Lealea Garden Hotel-SunThank you for taking the time to provide us with your feedback and review.We are extremely happy that you enjoyed your stay with us and that our good location was convenient for you.If there's anything specific you enjoyed or if there are additional suggestions you'd like to share, please feel free to reach out.We look forward to welcoming you back to Lealea Garden Hotel-Sun for another positive experience.Kind regards,Lealea Garden Hotel-Sun
Anonymous User
Deluxe Family Room Lake View with Balcony
Checked in 2023 年 3 月
Family
9 Reviews
5.0/5
Outstanding
Posted on 2023 年 3 月 17 日
Good view
Response from Property: Thank you very much for taking the time to write a review. Thank you for your praise and suggestions for our hotel. We welcome you to visit us again.
shannyzhang
Standard Quadruple Room With Balcony
Checked in 2024 年 11 月
Family
25 Reviews
4.2/5
Very Good
Posted on 2024 年 11 月 15 日
There was a small incident when we checked in. It turned out that LeaLea Garden Hotel is divided into Sun Lake Branch and Moon Lake Branch. We went to the wrong place. The hotel staff drove a motorcycle 🏍️ to guide us to the right place. Thank you 👍The hotel room is not bad. The balcony opens to Sun Moon Lake. The lake view is beautiful. Yishaoda Night Market is downstairs. The breakfast is also good.
Original TextTranslated by Google
Response from Property: Hello, dear distinguished guest: Thank you for your support and love for Lili Zheyuan Suntan Pavilion! All colleagues are very happy that you are satisfied with the hotel's cordial service and exquisite meals. Providing comfortable and clean guest rooms and warm services that are close to the needs of tourists have always been the philosophy and goal of Lili Zheyuan Suntan Hotel. It is our honor to serve you. Thank you for giving us the highest praise. Your praise is the driving force for our progress. We sincerely hope that you will come again next time and give us the opportunity to serve you again. Thank you.
Guest User
Standard Quadruple Room With Balcony
Checked in 2024 年 10 月
Family
1 Reviews
4.5/5
Great
Posted on 2024 年 10 月 31 日
Although I didn't book a lake view room, I was surprised to find that I could see the lake view after checking in. Although breakfast does not have to be eaten in a separate building, there are many kinds of meals, and it is enjoyed by the lake, which is once again amazing!
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好：感謝您對於力麗哲園日潭館的支持與愛護！全體同仁非常開心您滿意旅店親切的服務及精緻的餐點，提供舒適清潔的客房以及貼近旅客需求、有溫度的服務，是力麗哲園日潭館一直以來的理念與目標。 能為您服務是我們的榮幸，謝謝您給予我們最高的評價，您的讚美是我們進步的動力，,衷心期盼您下次再度光臨,能再次給於我們為您服務的機會,謝謝
Tracy168
Deluxe Family Room Lake View with Balcony
Checked in 2024 年 9 月
Family
3 Reviews
4.7/5
Amazing
Posted on 2024 年 11 月 2 日
The staff at the counter are attentive and remind you about parking before check-in. The hotel is in a good location and has a high CP value. Although the balcony of the lake-facing room is small, the lake view is still beautiful. Unfortunately, the smell of smoke downstairs is too strong, so I can't stay on the balcony for a long time and enjoy the lake while lying on the bed. The scenery is very chill🥰
Original TextTranslated by Google
Response from Property: Hello, dear guest: I sincerely thank you for choosing to stay at Lili Zheyuan - Suntan Branch this time and sharing your valuable experience. I am very honored to receive your affirmation and advice. I sincerely hope that you will come again next time and give us again. Opportunity to serve you, thank you
Guest User
Deluxe Family Room Lake View with Balcony
Checked in 2024 年 9 月
Family
1 Reviews
3.5/5
Posted on 2024 年 10 月 25 日
It is really disappointing at this price. It is obvious that the whole hotel is only supported by its geographical location. The environmental sanitation in the room is not carefully maintained. It is far from the standard that a four-star hotel should have. Many basics Stains and mildew that can be removed with mildew removal or cleaning are in the room, which is very disgusting🤮
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Response from Property: Hello, dear distinguished guest: Thank you very much for sharing your experience of staying at Lili Zheyuan Suntan Branch. We would like to express our sincerest apologies for this unpleasant experience, and thank you for your willingness to share our shortcomings.
妮是愛吃
Superior Twin Room
Checked in 2024 年 9 月
Family
1 Reviews
3.5/5
Posted on 2024 年 9 月 9 日
You can see the lake and the location is good, but breakfast, dinner and facilities are not in the Suntan Pavilion. Bicycles are redeemable for one hour. The parking lot in the hotel can only park 3.4 units. If the bicycle is full, you have to park in the annex.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Thank you very much for giving us such a wonderful review, we are deeply honored. We are very pleased that you spoke highly of our service, rooms, facilities and location. We have been committed to providing a comfortable, convenient and high-quality accommodation experience, and your affirmation is the biggest motivation for our efforts. If you have any other needs or want to share more valuable opinions, please feel free to contact us. We look forward to providing you with excellent service again and giving you a pleasant stay. Thank you again for your support and affirmation, and wish you all the best!