Reviews of Eurostars Hotel Excelsior

The dinner on the patio was not good.

There was no help with the fact that none of us had wifi for our entire two day stay. Which, for International travelers is a killer.

Much like the other hotels near this one, it’s a perfect location, beautiful interior and great rooftop views of the water

Naples is only two and a half hours from Rome by car! I stayed for one night and booked a triple room with breakfast for 4,000 yuan. In general, the price is not bad, because after all, the basic cost of food and accommodation for three people in Europe is 150 euros, which is 1,000 yuan. It is an old house over 100 years old. Maybe because the wall bricks are too thick, there is no WiFi in the room, nothing, and I couldn’t find a signal all night. The location is excellent, and the beach is right outside. It’s only 10 minutes to walk to the square. If you drive yourself, the parking fee is 45 euros a day. It’s a bit painful, but it seems that there is no choice, because if you rent a car in Europe, it will also cost 600 euros a day. In comparison, the parking fee is nothing.

The room is relatively large, clean and in a good location, right by the sea. But the service is lacking, there is no network coverage inside the room, and the problem was not solved after communicating with the hotel through Ctrip many times. However, Ctrip handled the problem very quickly, and I am very satisfied. It is recommended to evaluate this hotel!

I booked this hotel for my friend. He said it was very convenient, the food was delicious, and the scenery was unique and beautiful. In Italy, Naples is the most worthwhile city to visit besides Rome. This hotel is worth booking again.

I woke up early in the morning and saw the Mediterranean Sea from the balcony. It was really beautiful. I arrived at the hotel at 9 o'clock and upgraded the sea view. It was quiet and far-reaching. The breakfast hall was in the style of old European money. 4🌟 A bit low rating

The taxi from Naples Central Station to the hotel was 20 euros. You must bargain in Naples, hahaha. The hotel is in a good location, 10 minutes walk to the Royal Palace of Naples. The room is large, and the facilities are old but complete, clean and hygienic. The room includes breakfast and dinner. The breakfast restaurant is on the first floor, and the dinner restaurant is on the top floor, with a sea view. Dinner starts at 19:30. The main meal is not a buffet. There are three courses in total, appetizer, main course (pasta & soup or meat, choose one), and dessert. Recommended appetizer is sea bream, main course is grilled seafood, and dessert is tiramisu (very big)

Except for the inconvenient transportation, everything else is very satisfactory. Of course, the inconvenience of transportation is exchanged for unbeatable sea views and fascinating rooftop dining scenery. The hotel rooms are large, with great views, great blackout facilities and good soundproofing. I didn’t have breakfast in the hotel, but I had lunch in the restaurant on the top floor. The sun was shining on me, and I had lunch with the seagulls. I looked at the Castel dell’Ovo nearby and Mount Vesuvius in the distance, and all I could see was the Mediterranean Sea. The food provided by the hotel is also very delicious. The octopus salad I ordered was very satisfying.

Facilities: good Sanitation: good Environment: good Service: good Facilities: good Sanitation: good Environment: good Service: good

Great location. A bit quaint, but beautiful interiors. Good breakfast. Service is great.

The room is very big! There is a small foyer, two balconies, and a large bathroom! It is impressive that European hotel rooms can be so big! I stayed for four days, but there was no water supply except for two bottles of water on the first day. I asked the waiter to send two bottles of water, but was told that it would be charged whether I drank it or not. The breakfast variety is moderate and enough, and the hotel has a very good view. Our room is facing the Castel dell'Ovo and you can also see Mount Vesuvius. 200 meters outside the hotel is the seaside restaurant, with many choices. The two restaurants recommended by the hotel front desk staff, a pizza restaurant and a seafood restaurant, are of very high quality. I stayed for four days and had a very good overall feeling.

Close to the sea, the scenery is amazing

As a hotel in such a good location in Naples, its supporting facilities and services have not kept up. The front desk should provide customers with various services, such as: written and verbal methods and ways to go to major transportation hubs, so that every customer can experience warmth, etc.! It is a great help especially for customers who come to Naples for the first time. The bathroom facilities are especially old.