Very lovely hotel and very friendly staff. The rooms were nice and the beds were comfortable. Breakfast was included which was nice and there was a selection of pastries, fruits, cereals, juices and yoghurts. Unless you need to be near the main station, the hotel is slightly out of the way but there are buses. However we found the buses to be very unreliable. We only had two issues during our stay. Firstly, we felt that the rooms could have been cleaned better. The floors were somewhat dusty in our room. Secondly, on our second night, the aircon was not working in the room from approx 6pm until 9am the following day. I understand that this may not have been the fault of the hotel, but nothing was done to help rectify this (e.g. provide a fan etc) which lead to a very uncomfortable night sleep in a room which was 31° at one point. Besides this, we really enjoyed our stay and would definitely come back if in Naples.