The place might cater well for some special kind of people but it honestly not good for tourists. I booked a garden view family room and while the room was spacious, the view was to the roof and not to the garden (2nd floor). While we were the only guests in the hotel - their selection of room for us felt questionable (why not provide the best room if all your rooms are available?). Their chef was taking holiday and while they had plenty of other staff, neither dinner nor breakfast was available when we requested. We didn’t mind shared facilities but it seemed they had only one shared bathroom that sometime can be used by men and sometimes by women, and all signs are in Japanese. Overall, we enjoyed the old inn atmosphere and fully renovated rooms and how clean was everything. But we couldn’t enjoy all the facilities we were looking for - particularly missing a dinner and breakfast is something that shall be communicated clearly and it wasn’t. And be mindful that bathroom hours may differ and not cater to your time preferences.
