For starters the hotel states that it is a 3-Star property, so keep that in mind when considering booking. Having said that Hotel La Residence provided exactly what we were looking for: good location and comfortable rooms. A group of 5 of us were here for a night before embarking on a barge cruise of the Canal du Midi. 2 of us arrived early and, while we were able to check in, our room wasn't quite ready so we left our things and went for lunch and to explore Narbonne. Our friends arrived, checked in and, after a short while, we went for dinner. When we came back the hotel front door was locked, but we had the code and got in. We had a great night's sleep and heard a little noise, but nothing that would have kept us awake. The following morning we had breakfast (additional fee), checked out and left our things since our pickup time wasn't until 4:00 p.m. with no issues. All the staff we encountered were very friendly and welcoming and helped us find our way around Narbonne. The hotel is a good value and I wouldn't hesitate recommending it to future travelers.