Holiday Inn Express & Suites New Castle by IHG

Best night sleep in a hotel in a long time. Quiet room and mattress was not too squishy. Would prefer to have bedside reading lights that were not a harsh blue toned light, but did appreciate the reduced number of always on lights on the TV, Microwave, Phone and alarm clock. Though the room did have an extremely strong scent from whatever carpet cleaner or other cleaning products were used, turning the air conditioning on high as well as leaving the bathroom fan on while away at dinner removed much of the overwhelming scent.

The WORST hotel stay I have ever, ever had. I will warn everyone to never stay here. Charged wrong and had to wait almost two hours after check in to get our room… then got locked out and had to prove MY identity because they charged my credit card for someone else.

Pool was closed, TV remote didn’t work, alarm clock didn’t work, hanging light didn’t work. Very disappointed with this hotel.

Room and building super clean and quiet. Breakfast yummy. Staff friendly and informative about local area.

Room as very clean and comfortable. The breakfast was very good with a variety of choices and the staff was helpful and friendly.

Excellent experience all around. Front desk staff in particular were so kind and friendly. Cookies at check in. The breakfast was plentiful and good. Very clean and quiet property. Recommend!

The room was spotless, the staff were always handy and smiling. The beds comfortable and clean. Our stay was the most comfortable of any hotel we have been to. We will be back!

It was a great stay overall! The staff was pleasant and informative, the amenities were perfect and breakfast was great. Very clean.

From front desk, kitchen staff, and maids all were very helpful, courteous, and kind. Holiday Inn New Castle, PA is always my go to hotel when in town. Always consistently clean and safe.