My experience at this hotel was nothing short of exceptional. Despite the somber circumstances of dealing with the recent loss of a family member, the staff went above and beyond to be understanding and accommodating during our New Year's Eve stay.
I booked two balcony double rooms, one for myself and another for my parents. From the moment we arrived, the hotel staff displayed genuine kindness and empathy that truly touched our hearts. They were professional and compassionate, making us feel supported during a challenging time.
The rooms were impeccably clean. This cleanliness, combined with the overall ambiance, created a comfortable and welcoming environment for our stay. The convenient location of the hotel added to the positive experience, making it easy for us to explore and access various restaurants and tourist spots in the French Quarter.