Worst Hotel I've Ever Stayed In
The description of this hotel is completely inaccurate. It says "an upscale hotel." There is NOTHING upscale about it. They don't let you check in early and when waiting in the lobby, it's VERY noisy the whole time. You can't heard the other person or take a call. There is disgusting rust and yellow goop caked along the bottom of mirrors on the kitchen sink. The mattress was the most uncomfortable one I've every slept in--when you sit on it, it literally falls to the bed frame. The curtain let the sun shine right onto the bed, waking me up at sunrise every morning, which was irritating. The towels are paper thin. And there was black hair all over the comforter (my hair is red). The only positive is the location to the convention center.
You can't get new towels (unless you want to wash them yourself). I didn't sign up for doing laundry when staying at a hotel especially one that claims to be upscale. Biggest waste of money, and I would never recommend this hotel to anyone.