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Bourbon Orleans Hotel
4.2/5101 Reviews

Bourbon Orleans Hotel

French Quarter New Orleans|0.08km from Preservation Hall
Our family spent two nights at the Bourbon Hotel (October 10-12). We read the reviews and were expecting an upscale hotel experience. We travel very often in the US and around the world, in all types of hotels-from basic 3 starts accommodations to luxury resorts. We do not go to hotels unless we verify recommendations and find the best fit. At most, the reviews are accurate. At times, slightly non-representing, nevertheless, we realize that it is a matter of taste. However, it is rare that an experience is so far fetched from the positive review that I had to write one myself (I very rarely do). From the moment we entered, it was a clear that we are entering a once glamorous venue which was not maintained, not clean with an atmosphere in lobby as if we entered a train station and not a hotel. The room itself was also filthy, with toe nails under our bed, hair in the closet and dust in the room. There was no soap, and housekeeping did not clean at all the following morning. The door to the balcony does not close properly and therefore it is very noisy. The empty mini bar was more of a heater than a cooler. During the whole duration of our stay, the same garbage items were not removed from the elevator and others not cleaned in lobby. When we attempted to order room service as stated on the hotel website, we were told that “we no longer deliver food to room” with no apology given. When we went to try our luck at the breakfast buffet, we were told “we no longer offer it”. We were fine with a-la-carte but then we found out that they only offer bar seating and no high chair was provided for our daughter. Again, with no apology. They were filming a series outside of the hotel, which by itself is a cool thing, but not when it makes the hotel a production room, filthy, messy, noisy and again-the hotel does not acknowledge it. The worst moment was when we needed to wait 15 minutes in the heat to get back to the hotel as the small street was closed for filming. Again, no apology given. When we needed the front desk supervisor’s assistance in a billing matter concerning tax, we were dismissed in the most vulgar and not-service-oriented manner, despite the fact that they clearly did not follow State and Federal Law. We tried to explain the issue but again, there was a total lack of willingness to listen. Bottom line, this hotel is a disgrace. Maybe years ago it deserved 4 stars, today it is a mediocre youth hostel that charges like a luxury hotel. Avoid.

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Explore Guest Reviews of Hotels in New Orleans

Searching for hotels near Preservation Hall? Compare room rates and reviews to find your ideal stay.
Hotel St. Marie
4.5/5102 Reviews
French Quarter
Great location and excellent service! We were only supposed to stay for 1 day, but ended up staying 4. The front desk employees were very accommodating. They were also very helpful with suggestions on were to eat and things to do.
Dauphine Orleans Hotel
4.1/597 Reviews
French Quarter
This is a fantastic place to stay in the heart of the French Quarter area. Very comfy hotel rooms with a nice bathroom and coffee making facilities inside the room. Would definitely stay again if visiting NOLA.
Inn on St. Ann, a French Quarter Guest Houses Property
4.1/5102 Reviews
French Quarter
Very friendly staff, someone there 24/7, great location close to the main streets of the French Quarter but at the same time just far enough away to be quiet at night. Loved my stay here!
The Olivier House Hotel
4.8/5101 Reviews
French Quarter
Lovely place to stay. We had a little loft room with a balcony and chandelier. Very romantic!
W New Orleans - French Quarter
3.9/5100 Reviews
French Quarter
The interior of the room was ok. You can eat breakfast quite a bit. The surrounding area is very convenient. I think that it is a good hotel among the surrounding hotels.
Holiday Inn French Quarter-Chateau Lemoyne
4.2/5100 Reviews
French Quarter
Went to New Orleans for a girls trip. Had a great time. Everyone at the hotel was great especially the Valet attendant Carl. He gave us great advice on places to go, thing to do, and was very helpful and friendly. The hotel could have been cleaner. There was old food and candy on the floor and a little build up in the bathroom. But it was in a convenient spot and close to everything.

Frequently Asked Questions

New Orleans Travel Guide

Planning a trip to New Orleans? If you want to stay at the best hotel in New Orleans, Trip.com is here to help! You can stay 3-5 days at hotels in New Orleans without running out of things to do. While traveling to United States, New Orleans is one of the most popular destinations.

Louis Armstrong New Orleans International Airport (formerly Moisant Field) is the primary airport in New Orleans. Besides flying, taking a train to Amtrak - New Orleans Union Passenger Terminal is one of the other major methods of transportation.

You don't have to worry about accommodations when traveling to New Orleans. Here, there are more than 316 hotels for you to choose from. The local average price is 176 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 3 five-star hotels in New Orleans at an average price of 289 USD per night. There are 62 four-star hotels in New Orleans at an average price of 201 USD per night. There are 213 three-star hotels in New Orleans at an average price of 190 USD per night. There are 29 two-star hotels in New Orleans at an average price of 84 USD per night. There are many well-known chain hotels in New Orleans. Days Inn is the top choice of many travelers in New Orleans. In New Orleans, there are hotels under the Days Inn brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Days Inn. The Whitney Hotel in New Orleans is a favorite among Trip.com users. If you're still unsure, Trip.com recommends Royal Sonesta Hotel New Orleans.

If you stay at a hotel in downtown New Orleans, nearby attractions like Clue Carre - New Orleans' First Live Escape Game, French Quarter can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Audubon Nature Center in Joe Brown Park, Oak Alley Plantation. You can also visit top-rated attractions like Jackson Square, New Orleans Arena, Bourbon Street. Commercial areas like Hank’s Meat Market, Sabai, The Brass Monkey are ideal places to buy souvenirs.

Average seasonal Temperature

• Spring: 61.99°F during the day, 53.31°F at night

• Summer: 80.08°F during the day, 71.58°F at night

• Autumn: 86.02°F during the day, 78.01°F at night

• Winter: 67.68°F during the day, 58.96°F at night

Average seasonal Rainfall

• Spring: 59.53937 cm

• Summer: 68.7126 cm

• Autumn: 68.33464 cm

• Winter: 53.925194 cm

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