Reviews of Plymouth International

Front desk was fantastic and the room was clean, good size and comfortable. Location is very good at the heart of the city.

Tidy and functional place, great location and friendly staff. Certainly an option when in town again.

It was nice stay in New Plymouth and we were able to pop by the nearby eating areas with ease. One thing we enjoyed about the facility is the bath tub and the conveniently located washing machines, except that the machines are locked by 10pm, resulting in some rush, but other than that the stay was great.

On the day of checking-in, we found hair and stain marks (mud?) on the bed covering on both beds, however after showing the receptionist the photos, they took it seriously and reacted fast.  The room got cleaned while we were out. They provided us with the complimentary breakfast for two as a courtesy compensation.  With their positive attitude and efficient responses and reactions, we were happy to think that it was just an accident. There must be some sort of car racing going on in New Plymouth on the day of our second-day stay. As we were waken up early in the morning, before 7am, by lots and lots of noises coming from the running of car engines that was so close to us. As we opened up the curtains to see what was going on, we then shockingly saw many racing cars were just lining right in front of the hotel main entrance, getting some sort of registration or something as you can see there was a table and some staff there doing something. Therefore, racing cars kept coming in more and more, and the annoying noises were constantly heard from the engine and people’s talkings over and over until around 7:30am.  Honestly, we were quite unhappy about that! Visitors coming to stay at a hotel hoping to have some good rest, not expecting to be waken up early in the morning in that way.  If they have arranged this type of event, they should have let all other guests know of this in advance when the booking was made to ensure that they are prepared or willing to take it.  Therefore, with this thing happening that morning, I am not sure if I would want to go back to this place or not. Sorry to say that but I didn’t feel well after being waken up that early with constant noises and didn’t feel any respect in the situation. Hopefully to see some improvements there.

I enjoin the foods, closed to shop. I will come again soon. thank you.

Arrived with a warm welcome from the lovely lady at the front desk. Enjoyed our stay, pool and gym was a bonus. Will consider staying here again.

Good location, a little bit old facilities but still with good conditions.

Our stay was perfect ,the room clean and the bed comfortable, the dining room offered a first class menu, the actual meal itself was equal to the best meal I have ever eaten. Fully recommend this place to stay

Excellent stay , yet again. Just a little dated, carpet and some of the facilities require a facelift. Facilities are good, except I would like to see the gym given some investment.

Easy checkin check out

good location and very convenient

Nice and clean big bed room. Big LED TV. great location

Staff are very helpful and the hotel has easy access and clean. Perfect for families and friends no matter what you have in mind(staycation, tours)

Our cat instantly settled own. Great place for couples and families