Pod Brooklyn

Super cute neighborhood, not as busy as Manhattan with nice food and stores. Nice hotel layout and gardens. The bathroom is a bit packed.

The Pod is my go to location to stay in NYC. Near the L train so in Manhattan in 5mins and located on Bedford avenue so loads of great local venues!

The place is nice and big with lounge and areas to hang out including the very big roof garden. The room was compact and good. I like the simple layout. But there was an ant problem I found them crawling over the desk table and floor where I put my things and bags. So I cleaned it twice and moved my stuff, but the room doesn’t have much space elsewhere. Unfortunately I suffered from 6 big bites on my back, arms and legs while staying so can’t say it wasn’t bed bugs!

Customer service is what makes this place, the guys that run the reception actually want to help and have always come across as kind to weary travellers. The hotel is ok. If you get a room with windows onto the road it can be noisy all through the night. I would request a room facing the building personally if I was to come again. There is building work going on next door in a cafe that isn't open yet. This can also be noisy at times. This is a basic hotel with basic facilities. If you are looking for big spacious rooms, amenities etc this isn't for you but for us it worked well and had what we required. The location is good too, close to the subway, some nice coffee shops and some smaller retail stores. The rooms were clean but tight. We only travelled with hand luggage, maybe even tighter if you come with multiple suitcases.

Horrible service. They did not clean my room for 2 days and still got defensive when I complained. Plus I went to the reception to tell them. Plus they know from their logs that they did not clean. Takes forever for the refund of deposit. Be careful booking here.

Clean, comfortable stay in Brooklyn, NY. Will come back for another stay!