Reviews of JW Marriott Essex House New York

Breadth taking views, elegant deco and nostalgic vibe - there is no better retreat for busy lives than this

An old hotel, it certainly has a grand air about it, but it's a bit dated.

Great location next to Central Park. The hotel is a little dated, but kept up to JW standards. Amenities were great and service was polite and friendly. However, the room’s surfaces felt a little dusty.

Perfect location. Very nice and clean rooms. Kind staff. We loved this hotel.

Amenities and Entertainment are excellent!

It’s dirty, messy, poor and expensive, so don’t make the mistake again!

The location of the hotel is very good, with Central Park just outside. The hotel staff are also very nice and we had a great stay

Very bad, weird, and accidentally pulled the pre-authorization

The Indian guy at the front desk of the hotel was not serious about his work and had an arrogant attitude. He reminded us that the room payment had been paid, but he still charged a very high advance payment. After we asked to re-operate, he still did not do it. He only told us to return in three days, but three days have passed and the money has not been credited. The noise outside the room was too loud and disturbed the neighbors. There was no mineral water in the room, and the parking fee was $100 per time, which was too low in cost performance.

The room is small, and the service and facilities do not match the hotel star rating.

There are delicious brunch nearby

The location is good and easy to get in and out. The room is slightly small but clean and tidy, the housekeeping and service response is timely, and the front desk and luggage service are professional and enthusiastic. The overall feeling is good👍

This is a hotel I stay at multiple times every time I come to New York!

Not bad in New York.