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Club Quarters Hotel, World Trade Center Guest Reviews
4.2/5
Very Good
121 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.1
Cleanliness4.3
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All reviews(121)
Positive reviews(19)
Reviews with photos/video(4)
Clean and tidy(5)
Negative reviews(2)
Guest User
Standard Room
Checked in Nov 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
Great experience
Dewi
Club Queen Room
Checked in Nov 2024
Family
3 Reviews
3.0/5
Posted on Dec 31, 2024
we were staying there for 3 nights for christmast 2024, the front desk was really good and helpfull but did not supported with their room service.
every morning i asked them to clean the room, but nothing.. no one taking care and come to room
for cleaning. i reminded all the time the fron desk, but was still the same,
with the expensive rate in chirstmas, this hotel is offer standard budget hotel.
very disappointed with this hotel
Villita
Club Queen Room
Checked in Nov 2024
Travel with friends
18 Reviews
5.0/5
Outstanding
Posted on Jan 21, 2025
The hotel is pretty nice, small but definitely everything you need.
The only problem we found out was that we had to pay for a “facilities fee” which i believe trip.com needs to include in the rate of the hotel or it seems deceiving the rates.
Marianne Tan
One Room Suite with Microwave and Refrigerator
Checked in Nov 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on Dec 11, 2024
Very near the 9/11 Memorial and several subway stations.
Room size was okay - for New York.
Free purified water (with bottles) on all floors, and complimentary coffee and tea near the lobby.
One negative feedback - the walls are quite thin. Could hear what the room next door was “watching on TV” and they were also loud at times.
Other than that, it was a really good stay there.
Anonymous User
Club Queen Room
Checked in Oct 2024
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on Nov 22, 2024
I had a lovely night at Club Quarters! The toilet was clean and I loved the duvet.
Lucieleloch
Club Queen Room
Checked in Oct 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jan 22, 2025
I do love this hotel so much! It’s extremely comfortable and it’s a great location
Guest User
Standard Twin Room
Checked in Nov 2024
Travel with friends
7 Reviews
4.2/5
Very Good
Posted on Dec 30, 2024
Coffee and tea provided and place for office working is excellent!!
Brenton Ramon
Superior Queen Room
Checked in Jul 2023
Family
2 Reviews
4.5/5
Great
Posted on Aug 12, 2023
Great hotel with friendly staff and an amazing location. We’ll definitely stay here again.
Guest User
Club Queen Room
Checked in Dec 2022
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 9, 2023
It was very clean, tidy, great location
Guest User
Superior Room with Two Twin Beds
Checked in Sep 2024
Solo travelers
4 Reviews
2.7/5
Posted on Oct 31, 2024
There are more than one or two facilities that need repair. There are one or two service attitudes that need improvement.
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Anonymous User
Club Queen Room
Checked in Sep 2024
Solo travelers
2 Reviews
3.3/5
Posted on Nov 3, 2024
The room is small and noisy, with a three-star experience at a four-star price. Living on the ninth floor, you can hear the noise outside clearly, not to mention the noise of the heater in the room, and the equipment is seriously aging.
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Guest User
Club Queen Room
Checked in Sep 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Dec 28, 2024
The service exceeded expectations, which is especially rare at a time when the overall service level of the US hotel industry has plummeted.
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Guest User
Standard Room
Checked in Sep 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
It's expensive because it's in Manhattan, but it's great because it has good access to tourist attractions and the rooms are clean!
It's best to be careful because the area around the hotel is dark at night.
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Guest User
Superior King with Sofa Bed and View
Checked in Jun 2024
Family
29 Reviews
4.5/5
Great
Posted on Jul 3, 2024
Second stay. Excellent location, great view. Just the room was not cleaned in time, need to call or request the front desk on the first floor to clean.
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Guest User
Superior King with Sofa Bed and View
Checked in Jul 2023
Family
8 Reviews
1.2/5
Posted on Aug 26, 2023
Let me tell you with my history of blood and tears: Don’t make a reservation to drink poison to quench your thirst just because it is adjacent to the 9/11 Relic Park. When you enter the house, you have to immediately adjust the width of the Kang. The front desk informed that room cleaning and other services are only performed upon request. If you meet other people walking in front of you in the corridor outside the door, you will be wrong. The only thing that can be boasted is that there are empty bottles for drinking water in the public area.