La Quinta by Wyndham New York City Central Park

Location is the only saving grace — everything else is a disaster Let me start with the positives: the location is genuinely excellent. Steps from Central Park and a major metro station, getting downtown is quick and easy. That's where my praise ends. Cleanliness is the worst I have ever encountered. Dead insects in the corners of the room, hair in the shower, and — most disturbingly — dead bugs under the mattress. The corridors appear to never be cleaned. I have stayed in budget hostels that maintained better standards than this. Breakfast is inedible. What's on offer is a collection of cheap junk food. Skip it entirely and walk somewhere else. Noise is a serious problem. Every floor has a courtesy phone that guests use freely — and loudly — to call family and friends in the middle of the night. Staff did nothing to address it. I lost two full nights of sleep over the course of my stay. The billing situation is unacceptable. Upon arrival, the hotel charged an additional $304 to my card with no explanation and no receipt. I am still trying to obtain documentation of this charge — a significant problem for anyone traveling on business, as it makes expense reporting impossible. I would not return under any circumstances, and I would strongly advise business travelers in particular to stay elsewhere.

Hotel appears rundown and not maintained properly. Windows appears not cleaned for months. Misled by the photos the hotel post - no chair, desk/table, lamps, only one top light uncomfortably bight. Most staff is reluctant and impatient to serve more than the very basics. Manager refused to contact Trip.com to resolve conflicts arised between their two systems caused further frustration which still not resolved at time of this writing

Very respectable hotel and reasonable prices compared to its location I was only in it for one day but I liked it very much

I read a lot of bad reviews but glad I still decided to stay there. Great location and really nice people on staff, all working hard and together. Their jobs are made more difficult because of the amount of physical improvements needed in the building and infrastructure. It appears that management is making improvements. I’m not someone who travels because I want a super hotel experience; I just need the basics and a good nightly rate. The worst thing about it is the elevator. At best it should be a behind-the-scenes service elevator. The next time I stay there I am going to ask for a room on the 3rd or 4th floor and just use the stairs most of the time. I most likely will stay there again.

The hotel is neat and clean. The atmosphere of the environment is nice. I would have visited so many places but it's so cold. it has free breakfast but no gym room. You can still take a stroll down the street if you want to exercise. I will stay here again if I visit NYC. There's no parking lot if you rent a car. It has street parking lot.

Stayed in a room on the 10th floor. Initial impressions were the carpets were dirty and sticky. The bathroom was clean but the ceiling looked as if it had a previous leak and the paint was hanging in a bubble. The shower handle came off and I wouldn't have liked to have been tall because the shower was too low. The bed linen and towels were clean Ac was great as it was 36degrees outside I personally would pay extra for a different hotel

This hotel is really terrible. The location is great, but it is rundown, has a single elevator that is slow and old and a single staircase. Could well be dangerous. They didn’t have enough keys to give us each one and there was no room for anything except the bed in the room. Not a chair. Not a desk. Nothing. The windows were filthy. The carpets in the hall were terribly stained and disgusting. The pictures on the website are not accurate. We never would have booked if they had been representative of the hotel in its current state.