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The Ritz-Carlton New York, Central Park Guest Reviews
4.4/5
Very Good
83 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(83)
Positive reviews(19)
Reviews with photos/video(6)
Negative reviews(3)
jhon
Premier Park View Suite
Checked in Jun 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jun 28, 2023
good for business
Siu Ha
Deluxe Room 2 Double bed
Checked in Feb 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Feb 26, 2024
I like this hotel very much. The interior and surrounding environment of the hotel are very good. I will stay again next time
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Anonymous User
Grand Park View Room, Guest room, 1 King, Central Park view
Checked in Aug 2023
Family
6 Reviews
5.0/5
Outstanding
Posted on Nov 16, 2023
The hotel is in a great location, with a high-definition view of the entire Central Park.
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Guest User
Park View Room, Club lounge access, Guest room, 1 King
Checked in Oct 2023
Family
2 Reviews
4.5/5
Great
Posted on Jan 8, 2024
The rooms in the new studio are pretty good
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Yuanfenbaobei
Grand Park View Room, Guest room, 1 King, Central Park view
Checked in Jul 2023
Travel with friends
8 Reviews
4.5/5
Great
Posted on Jul 12, 2023
The room is OK, but the big bed is relatively small. domestic five feet
However, please improve the detailed procedures for deduction of hotel services!
1. If you stay for three days + stay for one more day, you will be deducted an extra day’s room fee of USD 4,300
2. It is agreed that the deposit is 300 per day, 900 for 3 days, and 2700 US dollars will be deducted directly for check-in
This math skills are really not good 🤷♂️
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Guest User
Park View Room, Guest room, 1 King, Central Park view
Checked in Nov 2023
Solo travelers
4 Reviews
4.5/5
Great
Posted on Nov 29, 2023
The location is very good, the room has a beautiful view of Central Park. However, the sound insulation is too poor. You can always hear the sound of sports cars, motorcycles, police sirens, and huge lightning protection on the road. I can't sleep well at all.
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Anonymous User
Deluxe Room 2 Double bed
Checked in Aug 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Aug 22, 2024
Great attitude, first-class service
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Guest User
Park View Room, Guest room, 1 King, Central Park view
Checked in Oct 2023
Business travelers
5 Reviews
2.5/5
Posted on Oct 15, 2023
The hotel room facilities are relatively old and the air conditioner is very noisy. The hotel booking was a bummer. The Central Park view room we were promised could only see the treetops. When I asked to move to a higher floor, I was asked to pay an additional US$1,000 per night. When I checked in, I was already applying for the key card and was waiting for it. I was cut in line by the team behind me. I had to wait several times and waited for half an hour before I got the key card. There is no sliding door at the door in the morning or at night. We agreed to include restaurant breakfast, but the front desk said it was only $130. The breakfast bill and menu prices were seriously inconsistent. The waiter in the restaurant is very old and has a bad memory. He either cannot hear clearly or misses the order. All in all the experience was very poor. Not worth the high price at all. Very disappointed and don't want to stay there again.
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Guest User
Deluxe Room 2 Double bed
Checked in Jul 2023
Family
10 Reviews
2.7/5
Posted on Aug 14, 2023
I really regret that I didn't take pictures... 6K for one night is beyond the level of an express hotel... There is a very small window in the room, and you can see the opposite building... Service? Doesn't exist...but who let you be in New York, and in Central Park...the room facilities should be renovated 50 years ago? The bottled water was given by the doorman downstairs who helped with the luggage... There is no water in the room... Is it because the hotel is not willing to give bottled water for free... The child likes the smell of the hotel corridor very much, it is sweet... I can barely add it 1 point is good...
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Ci。Ci
Avenue View Room
Checked in Aug 2023
Family
9 Reviews
5.0/5
Outstanding
Posted on Aug 10, 2023
Very satisfied, the location is good, the room is also very beautiful, clean and tidy.
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Guest User
Grand Park View Room, Guest room, 1 King, Central Park view
Checked in Aug 2023
Travel with friends
9 Reviews
4.7/5
Amazing
Posted on Oct 11, 2023
The location is excellent, convenient for traveling, close to Central Park.
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Guest User
Deluxe King Room No View
Checked in May 2024
Couples
36 Reviews
5.0/5
Outstanding
Posted on May 19, 2024
The hotel is very good 👍
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Guest User
Grand Park view Room
Checked in Dec 2022
Family
4 Reviews
5.0/5
Outstanding
Posted on Jan 3, 2023
The room has a view of Central Park, which is very nice!
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Guest User
Deluxe King Room No View
Checked in Jul 2023
Business travelers
9 Reviews
3.0/5
Posted on Jul 3, 2023
Old, poor service, expensive! just sold a place
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Leo KK 0005
Deluxe King Room No View
Checked in Oct 2022
Business travelers
3 Reviews
3.0/5
Posted on Oct 16, 2022
Too general and poor service. not enthusiastic at all