Element New York Times Square West

Clean and spacious hotel room in the center of New York. Location is very convinient and next to time square and metro lines. It is also quiet as it is in the inner street. But breakfast is basic and low quality, and the area is messy and dirty.

Honestly, I wouldn’t recommend this place. The location is good, but it’s not worth the money. The service isn’t great, and the rooms aren’t cleaned properly. There’s also a strong smell of mold. You can hear a lot of noise from outside, which is somewhat expected in New York, but overall the experience just wasn’t worth the price. Breakfast is not great but It’s okey.

The service was so bad and the attitude of the front desk staff was extremely bad, not friendly at all

Excellent location 5 minutes walked to time square. Subway station and restaurants everywhere. Booked a room, including 2 people breakfast. BKT was convenient and okay. If you drive, make sure to park your car across the hotel that parking lot. Pay the hotel directly when you checked out to get a better price. Overall, it was a very good stay.

Heavy traffic with many guests. Elevators take a beating. Sometimes a wait. Typically better than other hotels. Breakfast is a nice offering with enough choices. The workers for breakfast need a tip or better pay. I think they do a great job and deserve more. Front desk is extra friendly/helpful and security guards are quite pleasant. I have stayed here before and will likely be back again. This was my third stay (about 3 nights each). Neighborhood outside is a little rough for those not familiar with NYC.