Coastal21132638879
August 7, 2024
For an out-of-town couple, this hotel is an absolute pleasure for us. Great location off of Madison and still super close to everything. Pure class from start to finish and yet with a very comfortable boutique feeling. The rooms and staff are beyond compare and after a busy day in the city, it is such a welcome return. Special mention to Patricia Taharally, the Director of guest relations. Upon check-in, there was a small hiccup which she went above and beyond to resolve quickly. Polina and Harris at the front desk were always professional and welcoming and we love the intimate little bar. Alex and Margarita did a fantastic job there, and we even took advantage of the sidewalk tables as well. The breakfast crew in the Pembroke Room were fantastic, which added a great start to the day. And don’t overlook the Club Room, a great little intimate place to have a coffee or a bottle of champagne and relax. We stayed for several days, then ventured out of the city for five days and then returned to the hotel for another two days, and looking to return in the fall!