Reviews of Riu Plaza New York Times Square

The hotel was warm and welcoming on our arrival.Check in was quick snd easy.we agreed a preferred floor for our stay and were happy to be given a room next door to our daughter and granddaughter as requested. The room was clean and bright and was changed on the days we required and always cleaned to a high standard. Breakfasts were busy even though we changed times to find a quieter time, however there was always plenty of food available and it was always warm. Everything was tasty and fresh. We were welcomed each day whilst giving our room numbers and loved the friendliness of those doing so especially Jennie. Tables were cleaned quickly and plates removed as soon as food was consumed The hotel is in a great location close to all amenities

breakfast is good！

Its good hotel

The hotel is at an excellent locations. The breakfast and the room are alright. However, there is some friction in the check-in process. They initially provided us the wrong room and the whole process took 20 minutes

Very good

Loved the hotel. Nice location. Good service.

The location is nice, clean and the reception is helpful. I would prefer it again.

The advantages are that it is close to Times Square and very clean. The disadvantages are that it is too business-like, the 7th floor is too noisy, and lacks comfort.

Good location, very convenient, the room is very quiet, and children are given priority for breakfast, thank you very much

It is near Times Square, and it is very convenient to go to many attractions. It is a good thing to have breakfast in New York, because it can save a lot of meal expenses. There are other restaurants outside that are open until late, so it is very convenient to buy supper at night. The disadvantage is that when booking the room, it is specially stated that children and adults share the same room. I booked a double room but there were three people, but they were charged extra because it did not appear on his computer. Even if I showed him my order, he insisted on adding the fee every day... The cleaning was a bit casual, and helped us open the high-floor window but did not close it

The hotel is great value for the location. Wish the facilities were more modern.

Except for the fact that the check-out room is cleaned first, it is a good place to stay for travelers. The breakfast is delicious and the location is convenient, so it is good for people looking for a place to stay near Times Square.

Just right for one person, clean and hygienic

Excellent location! It was very clean and I would use it again. The breakfast was also substantial and very good. The staff's response was also good.