Gebenhagenshudiao
March 7, 2024
The service was very poor. When I checked in, I had to tell me that I couldn't find the reservation. I had to wait for more than half an hour. I was told that I didn't know when I could find it out. I couldn't find my reservation, and I didn't know when I could find it. I just looked at the computer. , I asked the duty manager to solve it, but I had to wait without knowing the time. As a result, the duty manager found it when he came. When I made the reservation, I asked for a high floor and a quiet room, and was given the lowest floor. The prepayment was paid directly. When I paid, I was not given a bill. I was told that the parking fee could only be sent to my email. It is now my 5th day since I left the hotel. No bill was sent and no refund was given.
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