Martha V
June 18, 2024
TOTAL CATFISH No way its a 4 star Do Not Be Fooled by Website! Although location is exceptional, the hotel looks nothing like the pictures . Rooms are tiny, dimly lit, alley views, shower water sprays your bathroom floor, bathroom equally tiny and dark, old faded towels. Coffee maker and water stored on window sill you can’t reach because your suitcases block all the walking space. Not enough outlets, no USB outles. Old building, elevators and hallways so tight and no natural light anywhere. Housekeepers not available in evening, no room service. Nothing luxury about it and charging luxury hotel prices. Pluses: The staff was friendly, comfortable beds, clean, great restaurant next door, literally steps to Columbus Circle shops, Central Park, coffee shop and bagels. 5 min walk to numerous restaurants , 5h Ave, and Times Square. Lincoln Center, Hudson Yards, The Edge, The Met, The Moma all within walking distance. I was angry paying so much money for a poor quality hotel, many others equally well located with much better quality for same price. No more than 3 stars , no way.