Chambers Powered by Sonder

Property and room was very good, the staff are amazing. Our one complaint would be that our room looked over a building site, and the workmen worked early in the morning using very noisy power tools. I appreciate they have a job to do and I've no issue with that, but I feel, with the amount of mo eh we paid ( we were on the top floor with an appointment for 5 days) perhaps we should of been informed that there was building work outside our room.

When Uber didn't go well, I asked the receptionist to call a taxi. He was very kind and responded accurately. I was in a lot of trouble, so it was very helpful. I'm grateful to him.

Check in was at 4pm. I arrived at 3:47pm and was told the room was not ready but was told to have a seat in the lobby, right my the desk, and they would come and get me when the room was ready. I sat and listened to two staff members complain about a guest until about 4:10pm when I got up and asked if my room was ready. I was told “oh yes it’s ready!” No one can e and got me because they were to busy complaining to each other about a guest loud enough for another guest to hear. The view from the room was a dirty roof top with scaffolding. There was a weird ledge from the bathroom to the hall that I kept tripping on. They give you one bottle of water for the entirety of your stay that you are welcome to refill on the floor where there is a refill station. They only clean the room upon request and for an extra charge. Would never stay here again. Felt like a youth hostel at best.

Very impressed with how Sonder handled the reservation and the staff were very friendly and helpful. The room was great.

Best location and comfy room. The team go above and beyond to make your stay special

This was a well located property. The staff were friendly and helpful. But, they use high tech door that have a code. The hall was not light enough for my husband, who is older, to see it. It meant if he was not with me he couldn't get into our room. The room was only cleaned as part of the price once in 5 days. So good not great

Perfect hotel and location! Staff was very friendly, rooms were clean and the hotel had a great vibe. Close to 5th Avenue and Central Park

Great hotel for its price, well located, and welcoming staff. The bedroom was clean and neat.