Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.6
Amenities7.3
Service7.2
Cleanliness7.5
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All reviews(124)
Positive reviews(19)
Reviews with photos/video(5)
Great location(6)
Negative reviews(5)
Guest User
Deluxe Queen Room
Stay Date Jan 2025
Traveling with friends
1 Reviews
8.5/10
Very Good
Posted on Feb 18, 2025
Great location, close to subway and the views are amazing!!
Guest User
Deluxe King Room-Upper Floor-Non-Smoking
Stay Date Apr 2023
Business traveler
2 Reviews
8.0/10
Very Good
Posted on Jun 5, 2023
Good location, 2 minutes to subway.
PhilC
Superior Queen Room
Stay Date Aug 2022
Couple
8 Reviews
7.0/10
Posted on Sep 26, 2022
Noise at night needs double glazed windows. Needs microwave oven. Needs regular room service. Needs to offer a breakfast option.
Guest User
Superior Queen Room
Stay Date Aug 2022
Couple
1 Reviews
9.0/10
Great
Posted on Sep 24, 2022
No ( laundry, gym, breakfast, toaster or microwave)
Infrequent room servicing.
Small room with plenty of road noise.
Guest User
Superior Queen Room
Stay Date Jun 2022
Solo traveler
22 Reviews
6.5/10
Posted on Sep 20, 2022
5 mins walk to the nearest metro. A bit of a ghetto area as it is right in China town. Busy during the day but felt a bit unsafe at night. Hotel bar at rooftop is nice.
Candy
Superior Queen Room
Stay Date Sep 2023
Couple
1 Reviews
10/10
Outstanding
Posted on Oct 16, 2023
Good hotel
Guest User
Deluxe Twin Room
Stay Date Feb 2024
Business traveler
71 Reviews
1.0/10
Posted on May 30, 2024
The service attitude is very bad, especially the **** lobby manager is racist to Chinese people, and does not accept complaints. Please choose this rubbish hotel carefully. It is also called a star hotel. I can't feel the star service.
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Xiyuelvxing
Superior Queen Room
Stay Date Jul 2023
Family
7 Reviews
2.0/10
Posted on Aug 25, 2023
All accommodation fees are paid online, but there is an extra charge of $97.4. unknown reason? ? Mineral water is not provided in the room every day
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Guest User
Superior Two Full Bed Room
Stay Date Sep 2023
Business traveler
1 Reviews
9.0/10
Great
Posted on Oct 17, 2023
The room was nice and clean. There is no door to the shower room.
The location is good, which is more convenient for Chinese people who are not very good at English when they go to New York for the first time. There are many Chinese restaurants around and the prices are quite affordable.
The overall evaluation is good.
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Guest User
Deluxe Twin Room
Stay Date May 2024
Business traveler
169 Reviews
9.0/10
Great
Posted on Aug 23, 2024
The city fee is different every day.
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Qiangge
Deluxe King Room-Upper Floor-Non-Smoking
Stay Date Jul 2023
Family
8 Reviews
8.5/10
Very Good
Posted on Sep 1, 2023
It's very close to Chinatown and not far from NYU. The accommodation is ok, quite quiet, and the sanitary conditions are good. There are few pieces of glass in the bathroom, and the water is easy to spill outside. Regardless of the hotel's early dining, there are many Chinese restaurants nearby. Order takeout It's also very convenient. The only downside is that there are very few people at the front desk who can speak Chinese, so communication is not convenient. It's okay here
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Anonymous User
Superior Queen Room
Stay Date Jul 2023
Business traveler
13 Reviews
9.0/10
Great
Posted on Sep 29, 2023
There's construction going on next to it and it's a bit noisy. It's very convenient, close to the subway and soho
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WPo
Deluxe Queen Room
Stay Date Jun 2023
Couple
1 Reviews
7.5/10
Posted on Aug 5, 2023
Chinatown is very convenient if you want to join a group, but it is a short walk from the subway station
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Anonymous User
Superior Queen Room
Stay Date Dec 2023
Business traveler
32 Reviews
4.0/10
Posted on Mar 25, 2024
General service and general environment
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Ich bin Joanna
Premium Queen Room
Stay Date Mar 2023
Traveling with friends
31 Reviews
7.0/10
Posted on Apr 24, 2023
Every inch of land is very expensive, probably hotels in New York are expensive and small😀
The room is small, the air conditioner is too loud, and the hot water is not hot enough
Sanitation needs to be told to the front desk one day in advance
The general environment is very general, and the surrounding environment is similar to domestic second- and third-tier towns
The pursuit of comfort and careful consideration of the environment
The experience is too average