The room wasn't huge, but for New York City, the price was decent, and the facilities were quite good. The front desk staff were also very helpful and even gave me a high-floor room with a view.
However, the cleanliness was pretty subpar. When I unfolded a bath towel, I saw dust fall off – I'm not sure if it was lint or something else. After showering, I lay on the bed, and within 15 minutes, my face had an allergic reaction. I have a severe dust mite allergy, so I immediately suspected either the towel or the bedding was dirty. I called the front desk to ask if they had any allergy medicine and explained the situation, asking what could be done. They said the hotel didn't provide it and I could buy my own. They also mentioned that if I wanted to switch rooms, a manager would need to come up and check the situation first. Since I was exhausted after a concert and only staying one night, I just didn't bother changing rooms. I asked the front desk to send up fresh towels and ordered some medicine to be delivered to the hotel myself. So, my review is that everything was great except for the hygiene.
Original TextTranslation provided by Google
