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Hard Rock Hotel New York Guest Reviews
4.4/5
Very Good
117 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.6
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All reviews(117)
Positive reviews(115)
Reviews with photos/video(26)
Great location(41)
Awesome stay(33)
Friendly owner(27)
Clean and tidy(18)
Awesome amenities(16)
Easy to get around(14)
Convenient location(13)
Negative reviews(2)
Bradleylan
Classic Room, 1 King Bed
Checked in Sep 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Oct 21, 2024
Nice hotel
Response from Property: Dear Bradleylan,Thanks for the spectacular rating! We look forward to welcoming you back again soon.-Daniel Gomez, Director of Operations
Anonymous User
Classic Room, 1 King Bed
Checked in Aug 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Sep 28, 2024
Wen had a wonderful time staying in the hotel. Would come back again. Thank you
Response from Property: Dear Guest,Thanks for the spectacular rating! We look forward to welcoming you back again soon.-Daniel Gomez, Director of Operations
OguzA
Classic Room, 1 King Bed
Checked in Dec 2023
Family
22 Reviews
5.0/5
Outstanding
Posted on Feb 1, 2024
Our stay fully met our expectations. Double queen bed room was quite comfortable and enough for 3. The restaurants and bars were of the expected quality. The staff were particularly good. Abby at the concierge was very helpful. Likewise, our housekeepers fulfilled every request in a very short time. I also want to specifically mention the quality of the complimentary water provided by the hotel :) it was unique from Iceland. The hotel is very close to everything. They have airport transfers available for a fee, which are quite comfortable. It was a satisfying vacation.
Response from Property: Dear Guest,Thanks for the spectacular rating! We look forward to welcoming you back again soon.-Daniel Gomez, Director of Operations
Richard
Classic Room, 1 King Bed
Checked in Jan 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Feb 24, 2024
Location is great, security is good. Rooms are new, overall it’s a pleasure to stay!
Response from Property: Dear Guest, Thank you for sharing your review! We’re thrilled you enjoyed our prime location. We look forward to welcoming you back for another fantastic stay! -Daniel Gomez, Director of Operations
Xuan
Deluxe Room, 1 King Bed
Checked in Mar 2023
Solo travelers
4 Reviews
4.5/5
Great
Posted on May 1, 2023
Great continent location, fancy rooms
Janice
Classic Room, 1 King Bed
Checked in Mar 2023
Travel with friends
11 Reviews
5.0/5
Outstanding
Posted on Apr 22, 2023
Really love our stay at the Hard Rock Hotel! Clean, modern, superbly convenient location, strong water pressure (shower head / rain shower available), fuss-free check-in and check-out. Almost no cons to our stay at all apart from some missing amenities - kettle, bathroom slippers.
Gal Dov
Superior Room, 1 King Bed
Checked in Sep 2022
Couples
3 Reviews
4.0/5
Very Good
Posted on Oct 18, 2022
Perfect location. Room small. Shower in the middle of the room.
Fook Chen
Classic Room, 1 King Bed
Checked in Sep 2023
Couples
2 Reviews
4.2/5
Very Good
Posted on Oct 6, 2023
Superb location and room service.
Anny
Superior Room, 1 King Bed
Checked in Jul 2022
Couples
3 Reviews
5.0/5
Outstanding
Posted on Aug 29, 2022
Best hotel in Times Square.
Super clean and fabulous services in the front desk outstanding
best hotel ever.
Great location, in love 🥰🥰🥰🥰
Guest User
Superior Room, 1 King Bed
Checked in Jun 2023
Solo travelers
9 Reviews
5.0/5
Outstanding
Posted on Jul 31, 2023
sooooo goood
Louise
Classic Room, 1 King Bed
Checked in Sep 2023
Family
4 Reviews
5.0/5
Outstanding
Posted on Oct 29, 2023
Good Se
Anonymous User
Classic Room, 1 King Bed
Checked in Oct 2024
Family
24 Reviews
4.5/5
Great
Posted on Nov 29, 2024
Excellent location, comfortable bedding, beautiful view from the rooftop bar balcony, convenient for travel. Very satisfied
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your review! We’re thrilled you enjoyed our prime location and glad to hear that you enjoyed the wonderful views from RT60 Rooftop Bar & Lounge. We look forward to welcoming you back for another fantastic stay!-Daniel Gomez, Director of Operations
Guest User
Classic Room, 1 King Bed
Checked in Aug 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
Good location, right outside Times Square, convenient to eat nearby. No noise at night, clean room, but rooms in the US are not big, only one suitcase can be opened. The room is equipped with USB port, free coffee machine. The picture is the surrounding street view.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your review! We’re thrilled you enjoyed our prime location. We look forward to welcoming you back for another fantastic stay! -Daniel Gomez, Director of Operations
Guest User
Classic Room, 1 King Bed
Checked in Jul 2024
Family
14 Reviews
4.3/5
Very Good
Posted on Aug 23, 2024
1. Very unique, rock stars, filled the entire hotel, of course, referring to their photos, performance costumes, etc.
2. The room is small, compact, but the design style is modern and tasteful, worthy of praise
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback. We hope to welcome you back for a flawless stay on your next visit.-Daniel Gomez, Director of Operations
Guest User
Classic Room, 1 King Bed
Checked in Jul 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
It is quiet in a busy city, with convenient transportation, clean and sanitary, good service attitude, safe hotel, new facilities and good sound insulation. I will stay here again next time I come to New York.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your review! We’re thrilled you enjoyed our prime location. We look forward to welcoming you back for another fantastic stay! -Daniel Gomez, Director of Operations