Best Hotels in New York

"It was in a great location if you’re trying to find quick access for a decent price to manhattan. However the local area outside the hotel is a little sketchy. I wouldn’t recommend walking through it at night. The hotel itself was clean, rooms were very small however but common in New York. We had great view of New York skyline from level 10. All in all; decent hotel to experience the New York tourist sites."

"We decided to change hotels from our original in hell's kitchen to this one close to the park. We stayed for 3 nights in march 2024. We had a twin room on the 6th floor. Room 650. The entrance is quite grand and the lobby is really big. We checked in around 1600 hours. It was easy and we were aware of the additional charges, tax , deposit and resort fee. We'd read the reviews about the lifts being busy and some out of order. This was not an issue for us. Easy enough to walk the 6 flights of stairs as necessary. The check in staff were friendly and polite. We asked for a kettle for our room. This was delivered as were tea bags, sugar and milk along with paper cups. The room was ok. The beds were a good size. The view was of the street. The windows opened. The bathroom looked ok too. It had a bath tub. I wanted a bath. The shower was in the bath. On the surface, everything looked clean enough. The decor was a bit tired. There was a safe in the closet. The bedside lights had usb sockets and plug sockets. Very useful. Once we were settled we started to notice issues. The bath plug didn't close. It was a push down plug. I didn't get to have my bath! The walls in the bathroom were dirty. When the shower water dripped on the tiles you could see black mould running down and into the bath tub. The mirror in the bathroom was peeling. We saw a bug running across the table area! We spoke with the cleaning staff and they said they would clean up the dirty tiles. We also spoke with reception. Someone was sent to our room to fix the plug in the bath tub. They didn't fix it. They removed the casing on the tub and just left it on the side. We reported this again and everything else we came across that was faulty or not acceptable. The staff were very polite and apologetic yet nothing actually got fixed. The edges of the room were really dirty. The lounge area on the ground floor is really nice and the bar is well stocked. The loos though were not very clean and you did have to queue to get in to them. Access only with a room key. The actual hotel is connected to the Manhattan Club Hotel. We used the bar on the 26th floor a couple of times. It was really nice. Upon check out we reiterated the issues that we had and staff were very apologetic and returned our deposit and resort fee. Maybe that's why a resort fee is added to these hotels. You feel like you are getting something back when in fact I don't believe a resort fee is actually that fair. Are you paying for the use of a kettle? The bar? It is listed what the resort fee entitles you to. As I mentioned, I was aware of this. Would I stay here again? Probably not, despite the great staff and fab location and cheap room rates. I understand there is a refit of the lifts going on. Not sure about cleaning and updating of the decor. Something needs to be done to improve this hotel. I think it was probably quite glamorous back in the day."

"Hotel condition was good. It takes about 15-20 minutes to walk from the main street, but the conditions are good enough."

"Staying for a second night, taking a taxi to the airport was cheaper than in Manhattan, and there was no mandatory consumption tax, so the price was fair."

"The location is fantastic, right in the heart of the bustling downtown area, making dining and sightseeing incredibly convenient. It's just a few minutes' walk to the Empire State Building and Times Square, and the subway is easily accessible for trips to the Metropolitan Museum of Art and Central Park. We arrived before check-in time, but the staff, seeing how tired we were, very kindly allowed us to check into our room early. This gesture brought a touch of warmth to us in a strange foreign environment. I hope to have the chance to stay here again next time."

"Finding accommodation in New York with kids can be a real headache. On one hand, hotels in central Manhattan are super expensive; on the other, the affordable options are often quite far from downtown. That's why we chose this place. I also wanted my child to experience a multicultural society. We booked a 12-person mixed dorm, and the guests were generally very respectful and quiet. There were no strange behaviors like smoking or eating in the room, which was a huge plus. Overall, we were very satisfied. The hostel has a very spacious common area and an amazing backyard, perfect for just sitting and relaxing. There's even a ping-pong table in the yard, and my son and I played a few rounds. The lobby also has a pool table that guests can use freely. For breakfast, you can either buy something in the lobby or head across the street for more options. All in all, it was a good experience."

"Our stay fully met our expectations. Double queen bed room was quite comfortable and enough for 3. The restaurants and bars were of the expected quality. The staff were particularly good. Abby at the concierge was very helpful. Likewise, our housekeepers fulfilled every request in a very short time. I also want to specifically mention the quality of the complimentary water provided by the hotel :) it was unique from Iceland. The hotel is very close to everything. They have airport transfers available for a fee, which are quite comfortable. It was a satisfying vacation."

"A Great hotel in NYC is hard to find if you are watching your dollars, this was a perfect choice, value, and experience. The hotel is beautiful, with service A+ and bar, breakfast offerings, and a great NY restaurant just next door. Will book again, and I'm a New Yorker!"

"The Sheraton Brooklyn New York Hotel is a modern and conveniently located property, ideal for travelers exploring Brooklyn or commuting to Manhattan. Situated near downtown Brooklyn, it offers easy access to attractions like the Brooklyn Bridge, Barclays Center, and a variety of restaurants and shops. Guests often praise the comfortable rooms, featuring Sheraton’s signature bedding, modern decor, and useful amenities like free Wi-Fi for Marriott Bonvoy members. The rooftop bar and lounge are a highlight, offering great views of the city. The fitness center and on-site dining options are also well-received. Some guests note that the surrounding area can be busy and may lack the charm of other Brooklyn neighborhoods. Additionally, parking can be a challenge, and a few reviews mention occasional service delays. Overall, it’s a solid choice for a comfortable stay with easy access to both Brooklyn and Manhattan."

"The staff were amazingly pleasant, the hotel was so cool and clean, the room was so modern… I loved the whole thing! My only negative was that the conditioner in the bathroom was empty but if I was staying for more than one night and if I asked for it to be filled, I guarantee they would with no hesitation. Such a great hotel and a quick walk to Barclays Center!"