New Hotels in London

"The hotel is conveniently located with a supermarket nearby. The shampoo was terrible. The kitchenware in the room was complete, but when I checked in, the kitchen utensils and dishwasher were not clean. The pillows were hard and uncomfortable. The front desk staff varied in quality; most were friendly and would proactively help guests with luggage by opening elevator doors, etc. However, there was one white female staff member whose attitude was consistently bad throughout my several-day stay. I don't expect overly enthusiastic service, but her negative mood was palpable. Not only was her attitude poor, but her work was also very unprofessional. When I checked in, she entered the wrong deposit amount. When I first pointed it out, she didn't react. She also didn't give a clear answer when I asked if she could merge my orders, nor did she remind me to reactivate my room card the next day. The worst part was baggage storage: she mixed up the luggage tag number and the claim receipt! If our passports hadn't been in the suitcase, allowing us to prove our identity, I don't know how that situation would have been resolved! Extremely irresponsible and unprofessional. I had a very pleasant experience staying at Locke hotels in other cities, which is why I chose this brand again in London. I was very disappointed this time."

"My overall stay was pretty good. The staff were really welcoming when I checked in, and the champagne welcome drink was quite nice. The room wasn't huge, but the location is unbeatable, just a 10-minute walk from the British Museum. It's bustling with tourists and families dropping off their kids for school.🤣🤣 The biggest issue during my stay was the housekeeping. I stayed for eight nights, and my room wasn't cleaned on four of those days. Calling customer service didn't help either. I'm not sure if it was a problem with the housekeeping department or the customer service center. Once could be an oversight, but having it happen every other day really made me wonder why. Breakfast was decent. You get one main dish from the à la carte menu, and the other options are a bit limited, but all their pastries were absolutely delicious."

"Location was fantastic in walking distance to very thing central London has to offer. The washroom facilities were very clean and very safe to use if you are a solo traveller. Very interesting experience if you like something abit different. Staff were really helpful and were happy to help with anything they could."

"Clean and quiet. The selected room was a good size, the bathroom was clean, and the layout was well-designed. It's so hard to find good value-for-money hotels in central London, so I ended up choosing this one. It's close to the subway station, has a supermarket nearby, and is located in a residential area. The breakfast was rich and fantastic. A great hotel."

"Really handy if you need to catch an early morning Eurostar as it’s a 5 minute walk from the hotel to Farringdon station. Self check-in via a screen in the lobby. Great for a night’s stay, no frills. Was given an accessible room even though I didn’t request one so not sure what the other rooms and bathrooms are like. Really didn’t enjoy the smell of the toiletries as I wanted to gag every time I used the hand soap when I washed my hands - so opted to use my own shower gel etc. Maybe some will like it but I didn’t. Otherwise like I said, good for a night if you have an early morning train to catch."

"Good location, especially for concerts that take place in Fairfield Halls. Spacious rooms and multitude of channels in the telly! This part of London is not too grate but the stay os well worth its price."

"1. The location is super convenient, right outside Victoria tube station, train station, and bus stops. The train station has a direct line to Gatwick Airport, making it incredibly easy to get anywhere. 2. There are musicals nearby, and the street downstairs has Korean restaurants, stir-fried noodles, and supermarkets. Although there are quite a few homeless people around Victoria Station, you can just walk past them quickly. The latest we returned to the hotel was 10 PM, and I personally felt it was very safe. 3. The hotel's price offers good value for money compared to others in the area. The room is small, but there's enough space for two people's luggage. The bed is large, and the water temperature and toilet flush work great. The soundproofing is excellent. Check-in, check-out, and even room cleaning can all be done self-service. There's an iPad in the room where you can schedule cleaning. The breakfast is abundant; even though it's the same every day, we stayed for a week and didn't get tired of it. The staff are very polite and enthusiastic, especially the young lady with the nose ring – I can't spell her name, but I really liked her. 4. The hotel provides shower gel, hand soap, etc., and a hairdryer. You'll need to bring your own water cup and slippers. Mineral water was provided on the first day, and after that, you could refill it in the lobby downstairs, which I found very convenient. 5. Overall, a five-star experience, no complaints!"

"The room was a bit small; my luggage took up the whole pathway once opened. The bathroom counter was also tiny, with no space for toiletries. As a new hotel, the facilities are good, and the staff are very diligent. What puzzled me about this upscale hotel was the lack of bottled water. You had to go out of the room with an empty cup to get purified water from the hallway. It's a shame I missed breakfast due to catching a flight. Given its location, this new hotel really could do better."

"The location is excellent, right outside the subway station, and check-in was a breeze with the self-service kiosks. The room window was sealed shut, but it didn't feel stuffy at all. The blackout curtains and soundproofing were great. The only downside is that the room is a bit narrow; it felt quite cramped with two 24-inch suitcases open. We booked for four nights and requested room cleaning once, but they didn't even replenish the water bottles, providing only two in total for our entire stay, which was a bit disappointing."

"Used to live round the corner. Good location for when visiting London. Not to close to the tube which is annoying but really good hotel for the price!"