Downs Rd, Newcastle, Newry, Mourne and Down, BT33 0AH, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very good
111 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.7
Service8.6
Cleanliness8.7
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All reviews(111)
Positive reviews(18)
Reviews with photos/video(4)
Awesome stay(8)
Clean pool(4)
Guest User
Deluxe Room, 1 King Bed (Slieve King or Twin Family)
Stay Date Feb 2026
Couple
1 Reviews
10/10
Outstanding
Posted on Mar 25, 2026
We had a wonderful stay and highly recommend for families, couples, golf and sea lovers. Lucia in the main restaurant single handedly made our stay memorable with her personal touch. She's an amazing waitress and wonderful human being!
Guest User
Standard Room, 1 Double Bed (Slieve Double)
Stay Date Jan 2026
Solo traveler
1 Reviews
8.5/10
Very good
Posted on Feb 25, 2026
All good as usual. Breakfast much better this time as bacon was actually cooked. Room is lovely and pool and facilities good
Guest User
Standard Room, 1 Double Bed (Slieve Double)
Stay Date Sep 2025
Solo traveler
1 Reviews
9.0/10
Great
Posted on Oct 30, 2025
All great apart from room service
- no answer FOR 45 MINS OF RINGING
had to walk to restaurant with sore heel which defeats the purpose of ROOM service
No other negatives !
Lovely room great view thank you for upgrade and cake
Will stay again
Laura D Stranaghan-Lorimer
Guest User
Standard Room, 2 Double Beds (Slieve Double Double)
Stay Date Sep 2025
Family
2 Reviews
7.5/10
Posted on Oct 30, 2025
Nice hotel and great location. Unfortunately not really 5stars. No towels at pool both days, no teabags or biscuits in room, food in bar average at best and overpriced. Little things but irritating nonetheless……overall standards are not what would be seen in other hotels.
Guest User
Standard Room, 1 Double Bed (Slieve Double)
Stay Date Sep 2025
Couple
1 Reviews
10/10
Outstanding
Posted on Oct 27, 2025
Love the location and facilities. The staff are very welcoming, the food was excellent.
Guest User
Standard Room, 1 Double Bed (Slieve Double)
Stay Date Oct 2025
Couple
2 Reviews
10/10
Outstanding
Posted on Nov 6, 2025
Could not have been better. Highly recommended
Guest User
Standard Room, 1 Double Bed (Slieve Double)
Stay Date Mar 2025
Couple
2 Reviews
7.5/10
Posted on Apr 13, 2025
A shame considering this is such a beautiful hotel and we had anticipated so much more..
We had a poor experience and there didn’t seem to be an option for us to complain during our stay on here.
Initially arrived and our room door was broken meaning we were delayed getting into to our room.. During the wait we noticed a Dog coming out of the room next door which with allergies we couldn’t accept and therefore requested a change of room which was agreed.
Upon going to our new room it was made up for a family with 2 singles a sofa bed and a dog bed with dog bowls sitting (not at all the luxury hotel room we had anticipated) This room was then again changed adding to our delay to start enjoying our trip.
Once settled into our third Room we opted to have a cup of coffee from the advertised coffee machine however this just ran off coloured water with floating bits (noted to the hotel)
Not wanting to waste anymore time we went down to the spa and relaxed in the pool etc.
We were left with a card to leave on the door for room service breakfast which we thought would be a lovely touch (additional cost affordable)
We followed the instruction and later fell asleep looking forward to breakfast in bed however our breakfast didn’t come (our card had been lost in the kitchen and therefore we had to ring down and received our breakfast over an hour late) we then had to ring again as the condiments we selected were also missing.
This has been an experienced full of delays and disappointment and even when given extra time to have our breakfast and get ready we were constantly interrupted by house keeping as reception had failed to communicate we were being given extra time.
Not sure if we would return to this hotel which is a shame as I’m sure had everything been organised better we would have enjoyed the amenities.
Guest User
Standard Room, 1 King Bed (Slieve King Or Twin)
Stay Date Mar 2025
Couple
1 Reviews
9.5/10
Amazing
Posted on Apr 12, 2025
Lovely stay but our room was too warm which made sleeping difficult as the aircon wasn't working. There was a fan in the room which we used all night but the window could only be opened a couple of centimetres which didn't permit the air to circulate. Staff at reception apologised and said they would look into it. Food was good in Percy French restaurant and breakfast was excellent. Spa and pool great.
Guest User
Deluxe Room, 1 King Bed (Slieve King or Twin Family)
Superior Room, 1 King Bed, Sea View (Slieve Sea View King Or Twin)
Stay Date Jul 2025
Couple
64 Reviews
10/10
Outstanding
Posted on Sep 26, 2025
很棒的酒店,環境非常好,可以休閑運動,逛逛也方便。
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Sonny_SG
Standard Room, 1 King Bed (Slieve King Or Twin)
Stay Date May 2025
Couple
18 Reviews
8.5/10
Very good
Posted on Jun 7, 2025
Overall a grandeur hotel with easy access to the Royal County Down Championship Links.. so location excellent with beautiful gardens.. internal decor very traditional Irish/English style with good facilities including nice swimming pool, jacuzzi & for ladies spa. Breakfast traditional Irish/English breakfast.